Ward Clerk
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 18/09/2026
- Closes
- 01/10/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an opportunity for an enthusiastic, flexible, and self-motivated Ward Clerk to join the Trauma Orthopaedic ward at St Helier's hospital. The role involves providing excellent communication, administrative, and organisational support, liaising with staff at all levels, and handling patient contacts with compassion. You will work as part of a team in a busy ward environment, contributing to an efficient and rewarding service.
Essential criteria
- Good general education with GCSE or equivalent in English at grade C or above
Desirable criteria
- ECDL
- NVQ level 2 in Business Administration or Customer Care or equivalent
- Experience of using a full range of IT/patient administration systems
- Experience of patient administration work in a healthcare setting
- Experience of face-to-face customer contact
- [contact details removed] customer care skills
- Computer literate, with experience of using a keyboard
- Knowledge of NHS service provision including the pathway of care
- Knowledge of healthcare administrative systems and processes
- Understanding of medical terminology
- Education
- Good general education with GCSE or equivalent in English at grade C or above
- ECDL
- NVQ level 2 in Business Administration or Customer Care or equivalent
- Experience of using a full range of IT/patient administration systems
- Experience of patient administration work in a healthcare setting
- Experience of face-to-face customer contact
- [contact details removed] customer care skills
- Computer literate, with experience of using a keyboard
- Knowledge of NHS service provision including the pathway of care
- Knowledge of healthcare administrative systems and processes
- Understanding of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Epsom and St Helier University Hospitals NHS Trust
Ward Clerk
The closing date is 01 October 2026
Job summary
The opportunity has arisen for a Ward Clerk to join the Trauma Orthopaedic ward at St Helier's hospital working full time hours - 37.5 hours per week (Long Days, Weekends and Bank Holidays).
We are looking for an enthusiastic, flexible, empathetic and self-motivated individual to work within our team. Previous experience of working in a similar role would be an advantage, though not essential.
You will need to have excellent communication, administrative and organisational skills, with the ability to liaise with employees at all levels. Knowledge of Microsoft Office, Word and Excel is essential.
You will also have the skills to handle all contacts confidently with compassion, patience and professionalism. You will be working as part of the team which will involve developing knowledge of the processes used to ensure that clients' needs are met.
The role will suit someone who enjoys working in a busy ward where they would be able to work as a part of a team, as well as under their own initiative. This is an important role which helps run an efficient service but is also an extremely rewarding one.
We will offer the successful candidate a supportive team, with regular supervision meetings, opportunities for continued professional development and a friendl
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