Booking and Scheduling Clerk
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Hours / week
- 37.5
- Posted
- 15/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,700 per annum or the required skill level set by UK Visas and Immigr”Quoted verbatim from the source advert
Role summary
This role is for an enthusiastic Booking and Scheduling Clerk to join the administration team at Tameside and Glossop Integrated Care NHS Foundation Trust. You will provide an effective Outpatient Booking and Scheduling Service and Clinic Management support, working across both scheduling and clinic management teams. The position involves managing patient waiting lists, booking appointments, and ensuring national and regional KPI targets are met. You will also handle clinic creation, maintenance, and cancellations in Lorenzo, notifying patients and re-booking as necessary.
Essential criteria
- Educated to GCSE level or equivalent
Desirable criteria
- NVQ in Administration
- previous waiting list management experience
- experience of dealing with members of the public
- Previous experience of booking appointments
- Experience of using Excel and patient tracking lists
- Working as part of a team
- experience of working directly with consultant staff
- experience working in an acute hospital setting
- Knowledge of hospital environment and the function of a Central Booking Office
- Lorenzo experience
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- Appreciate the needs of patients, carers and healthcare staff
- Able to react to unpredictable issues; re-prioritising own workload
- excellent IT skills for regular use of computer systems/IT Skills
- Competent in the use of Microsoft Office
- Competent use of the IPM Patient Administration System or similar
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of Patient Administration Systems and E-Referrals
- Understanding of medical terminology
- Knowledge of Caldicott guidelines and Data Protection
- Educated to GCSE level or equivalent
- NVQ in Administration
- previous waiting list management experience
- experience of dealing with members of the public
- Previous experience of booking appointments
- Experience of using Excel and patient tracking lists
- Working as part of a team
- experience of working directly with consultant staff
- experience working in an acute hospital setting
- Knowledge of hospital environment and the function of a Central Booking Office
- Lorenzo experience
- Excellent communication skills (written, verbal & telephone)
- Excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- Appreciate the needs of patients, carers and healthcare staff
- Able to react to unpredictable issues; re-prioritising own workload
- excellent IT skills for regular use of computer systems/IT Skills
- Competent in the use of Microsoft Office
- Competent use of the IPM Patient Administration System or similar
- Familiarity with waiting list administrative procedures and policy issues
- Knowledge of Patient Administration Systems and E-Referrals
- Understanding of medical terminology
- Knowledge of Caldicott guidelines and Data Protection
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Tameside and Glossop Integrated Care NHS Foundation Trust
Booking and Scheduling Clerk
The closing date is 22 September 2026
Job summary
Booking and Scheduling Clerk Band 3 Permanent Full Time 37.5 hours per week Monday to Friday We are looking to recruit an enthusiastic individual to join our busy administration team in providing a professional and effective Outpatient Booking and Scheduling Service and Clinic Management support for the Trust. This role combines working between the scheduling and clinic management teams.
The shifts required for this role are listed below. Please note that this pattern may be subject to change based on business' needs.
Monday: 8am to 4pm
Tuesday: 8am to 4pm
Wednesday: 9am to 5pm
Thursday: 10am to 6pm
Friday: 8am to 4pm
The role requires an enthusiastic, competent and proactive individual with an appreciation and understanding of the confidential nature of the work. Applicants should be excellent communicators with good telephone skills and have the ability to deal with the general public on a daily basis and maintain a positive approach to customer care.Computer literacy is essential as you will be required to input and extract information from a number of Trust Patient Administrative Systems.
We look forward to you joining our friendly and supportive team at Central Booking Office. Please no
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