Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 02/09/2026
- Closes
- 13/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an exciting opportunity to join the Manchester Case Management (MCM) team as an Administrator. You will provide effective and efficient clerical and administrative support to Community Health and Integrated Neighbourhood teams. The role involves general office duties, referral management, telephone enquiries, and appointment booking. You will be the first point of contact for services, requiring strong communication and liaison skills, and will work flexibly as part of a multidisciplinary team.
Key responsibilities
- Provide effective and efficient clerical and administrative support to Community Health and Integrated Neighbourhood teams.
- Coordinate and implement office procedures, requiring strong organisational skills and knowledge of administrative systems.
- Act as the first point of contact, requiring clear communication and liaison skills.
- Work as part of a team at a community base and provide cross cover at other bases.
- Liaise closely with the multidisciplinary team to ensure consistent service delivery.
Essential criteria
- Good standard of numeracy and literacy.
- Evidence of recent further development / training to NVQ 3 level.
Desirable criteria
- IT qualification or equivalent.
- Skills and Knowldege
- Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
- Ability to analyse information to resolve problems
- Good organisational skills.
- Excellent communications skills.
- Well-developed negotiating and motivating skills.
- Experience of servicing meetings and taking minutes.
- Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.
- Knowledge of the Health Service.
- Knowledge of Patient Administration systems e.g. EMIS/HIVE.
- Demonstrable experience of working within and office environment
- Experience of working with the NHS in a support role.
- Personal attributes/abilities
- Ability to work as part of a team as well as on own initiative.
- Adaptable with a flexible approach to work and working hours.
- Good customer service skills
- Willingness to work flexibly at various locations in the service.
- Ability to travel between various locations in the community.
- Recognition of own limitations/flexibility.
- Good standard of numeracy and literacy.
- Evidence of recent further development / training to NVQ 3 level.
- IT qualification or equivalent.
- Skills and Knowldege
- Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
- Ability to analyse information to resolve problems
- Good organisational skills.
- Excellent communications skills.
- Well-developed negotiating and motivating skills.
- Experience of servicing meetings and taking minutes.
- Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint.
- Knowledge of the Health Service.
- Knowledge of Patient Administration systems e.g. EMIS/HIVE.
- Demonstrable experience of working within and office environment
- Experience of working with the NHS in a support role.
- Personal attributes/abilities
- Ability to work as part of a team as well as on own initiative.
- Adaptable with a flexible approach to work and working hours.
- Good customer service skills
- Willingness to work flexibly at various locations in the service.
- Ability to travel between various locations in the community.
- Recognition of own limitations/flexibility.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
An exciting opportunity has arisen to join our Manchester Case Management (MCM) team within Manchester Local Care Organisation.
You will be an experienced Administrator, able to work in a fast paced environment ensuring support to the clinical teams with general office duties, referral management, telephone enquiries and appointment booking.
Main duties of the job
Providing effective and efficient clerical and administrative support to Community Health and Integrated Neighbourhood teams.
Coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.
Be the first point of contact and a focal point for the services requiring clear communication and liaison skills.
Work as part of a team at a community base and provide cross cover at other bases during periods of staff absence or increased workload in other teams.
Liaise closely with the multidisciplinary team ensuring the consistent delivery of service. It is essential that the post-holder is able to work flexibly as part of a team to deliver the service requirement.
About us
Join Manchester University NHS Foundation Trust (MFT) and become part of a 30,000 plus strong team, delivering exceptional care to over 1 million people every year. As the largest provider of specialist services, and our Oxfo
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