Band 4 Clinical Pathway Navigator - CAS
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 21/09/2026
- Closes
- 05/10/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an enthusiastic and highly organised Clinical Pathway Navigator to support the CAS triage pathway across Hepatology, HPB, General Surgery and Colorectal Surgery within the Liver and Digestive Health directorate. The postholder will guide patients through their hospital care journey, acting as a single point of contact to coordinate their care from GP referral to discharge. This involves ensuring all administrative functions align with specific care pathway instructions and assisting patients with multiple specialist needs to coordinate appointments across the Trust.
Essential criteria
- o Demonstrable ability to meet the Trust shared commitments
- English and maths at GCSE level or equivalent
- Knowledge of medical terminology
Desirable criteria
- Diploma level qualification or equivalent experience
- Courses/further study attended to demonstrate evidence of personal development
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Experience administrative and organisational experience
- Experience of managing and prioritising own workload and working to deadlines
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Knowledge of Cerner
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases
- Personal Qualities & attribute
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
- Others
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping
- Ability to work flexibly to accommodate peaks and troughs of activity
- Royal Free shared commitments
- o Demonstrable ability to meet the Trust shared commitments
- English and maths at GCSE level or equivalent
- Knowledge of medical terminology
- Diploma level qualification or equivalent experience
- Courses/further study attended to demonstrate evidence of personal development
- Previous experience of working with the public and/or patients in a healthcare environment
- Experience of interaction with all levels of staff
- Experience administrative and organisational experience
- Experience of managing and prioritising own workload and working to deadlines
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Knowledge of Cerner
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to learn and assimilate information quickly
- Ability to use databases
- Personal Qualities & attribute
- Ability to maintain excellent communication channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
- Others
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping
- Ability to work flexibly to accommodate peaks and troughs of activity
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £34,186 – £37,389 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Royal Free London NHS Foundation Trust
Band 4 Clinical Pathway Navigator - CAS
The closing date is 05 October 2026
Job summary
We are looking for an enthusiastic and highly organised Clinical Pathway Navigator to support the CAS triage pathway across 4 specialties (Hepatology, HPB, General Surgery and Colorectal Surgery) within the Liver and Digestive Health directorate at the Royal Free Hospital.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Main duties of the job
The postholder will support patients through their hospital care journey, providing the patient with a single named point of contact who will coordinate their care. Work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions for patients from the time of GP referral to the time of discharge are coordinated in line with specific care pathway instructions to facilitate the smooth running of the patients' journey. Where a patient has multiple specialist needs, assist the patient in coordinating their pathways to reduce multiple appointments across the Trust.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more
Join the community to read the full pack, responsibilities and person-specification in one place.
Apply to this role — free for your first 7 days
CareerHive is included with the CareerHive community on Skool. Start your free 7 days there and your access here unlocks straight away with the same email.
- Every sponsorship-friendly NHS role, bands 3–7, across all four nations
- The full advert and the direct apply link
- HiveMind AI — interview prep, likely questions and tailored supporting information
- Your private vault of saved roles, documents and application pipeline
- Daily alerts when a role that matches you goes live
Already a member? Sign in with the email you joined the community with. After 7 days your membership continues at the normal monthly price, or you can cancel any time and access here simply stops.