Clinical Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time, Flexible working
- Hours / week
- 37.5
- Posted
- 15/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for a Band 3 Clinical Administrator to support clinical community teams within Adult Community Services in Norwich. The successful candidate will perform a range of administration duties, requiring attention to detail, data entry, and use of Microsoft packages, especially Excel. It involves call handling, face-to-face liaison, and maintaining confidentiality, with a regular on-site presence.
Key responsibilities
- Demonstrate experience in data entry and interpretation with an awareness of key performance indicators.
- Utilize Excel and other MS packages daily.
- Handle calls and liaise face-to-face with service users and colleagues.
- Maintain confidentiality at all times.
- Work 37.5 hours over a 5-day week, Monday to Friday.
Essential criteria
- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- NVQ 3 Business Administration or equivalent or working towards.
- NVQ 2 Customer Services or working towards.
- Working knowledge of Microsoft packages or equivalent.
- Maintaining administrative / secretarial systems
- Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level.
- Supervision of staff
- Ability to co-ordinate and prioritise management diaries
- Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times.
- Audio typing
- ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent.
- Able to work flexibly across a range of different sites/offices
Desirable criteria
- Knowledge of NHS policy / procedures.
- Knowledge of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 2d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Norfolk & Suffolk Foundation NHS Trust
Clinical Administrator
The closing date is 22 September 2026
Job summary
Do you have an eye for detail and enjoy getting to the root of a problem? Are you committed to data quality? We have an exciting opportunity!
We are looking to recruit enthusiastic, conscientious and flexible Band 3 Clinical Administrator to support our clinical community teams within the Adult Community Services in Norwich. This role will involve a range of administration duties to meet the needs of our clinical teams, service users and their families.
This role requires regular on-site presence at our designated base location to ensure effective collaboration and service delivery.
Main duties of the job
Candidates will be expected to demonstrate experience in data entry and interpretation with an awareness of key performance indicators. Attention to detail and daily use of Excel and other MS packages will also be expected of the successful candidate.
In addition to the above you will demonstrate team work skills and a commitment to the provision of a positive service user experience. The role will also include call handling and face to face liaison with service users and colleagues alike. The successful candidate will be required to demonstrate exceptional interpersonal and customer service skills with experience of and a dedication to confid
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.