Service Support Assistant
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time
- Posted
- 14/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a Service Support Assistant at Connect Healthcare Rotherham CIC, a federation of GP practices. The position involves providing administrative and secretarial support within a primary care setting. The successful candidate will need strong organisational skills and knowledge of MS Office and GP clinical systems. It is a part-time, fixed-term contract for 12 months.
Key responsibilities
- Provide administrative and secretarial support.
- Utilise MS Office systems and GP clinical systems (SystmOne).
- Maintain confidentiality and adhere to data protection guidelines.
- Organise and prioritise own workload effectively.
- Work under pressure and meet deadlines.
Essential criteria
- Educated to NVQ Level 2 or equivalent experience
- Administrative / secretarial experience
- Good working knowledge of MS Office systems including: Word, Excel and Outlook
- Understanding of Confidentiality and Data Protection
- Strong organisational skills
- Knowledge of GP clinical systems (SystmOne)
- Data entry / keen eye for detail
- Able to maintain productive relationships with all levels of staff
- Effective team working
- Good standard of literacy/English language skills
- Able to maintain professionalism when dealing with stressful situations
- Able to work on own initiative, organising and prioritising own workload
- Used to working under pressure and to tight deadlines
- Commitment to and focused on quality, promotes high standards in all they do
- Consistently thinks about how their work links to the patients of Rotherham and the services they rely on
- Values diversity and difference, operates with integrity and openness
- Works well with others, is positive and helpful, listens, involves, respects and learns from the contribution of others
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust and an awareness of information governance requirements and data protection
- Professional, calm and efficient manner
Desirable criteria
- Knowledge of NHS Primary Care / General Practice
- Experience / Knowledge of NHS Issues
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Connect Healthcare Rotherham CIC
Service Support Assistant
The closing date is 28 September 2026
Job summary
The job overview of this advert can be found in the attached job description and person specification.
Main duties of the job
The main duties of this advert can be found in the attached job description and person specification.
About us
Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis.
The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce.
Our Vision
We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in
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