Support Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 02/09/2026
- Closes
- 09/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves providing comprehensive medical secretarial and administrative support. The post holder will be responsible for typing and formatting clinic letters and reports accurately and efficiently. It requires flexibility, a pleasant personality, and strong organizational skills to support the team and deliver high-quality service to patients and staff. Advanced keyboard skills and proficiency in Microsoft Office are essential.
Essential criteria
- Knowledge of a range of administrative processes
- Experience of working in a busy office
Desirable criteria
- Experience of working within the NHS
- Communicate professionally and effectively with staff at all levels, verbally and in writing
- Able to use Microsoft Office
- Experienced in planning organising and prioritise own workload
- Flexible and adaptable to changing service demands
- Minute-taking skills
- Evidence of Continual Personal development
- Ability to deal with sensitive information
- Knowledge of NHS organisations
- Medical terminology
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- T related qualification CLAIT plus /ECDL or equivalent
- NVQ Customer Service L3
- Knowledge of a range of administrative processes
- Experience of working in a busy office
- Experience of working within the NHS
- Communicate professionally and effectively with staff at all levels, verbally and in writing
- Able to use Microsoft Office
- Experienced in planning organising and prioritise own workload
- Flexible and adaptable to changing service demands
- Minute-taking skills
- Evidence of Continual Personal development
- Ability to deal with sensitive information
- Knowledge of NHS organisations
- Medical terminology
- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- T related qualification CLAIT plus /ECDL or equivalent
- NVQ Customer Service L3
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 3d
Plenty of time to prepare a strong application.
Full advert · preview
Betsi Cadwaladr University Health Board
Support Secretary
The closing date is 09 September 2026
Job summary
The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.
Working as part of a team the post holder will be required to provide an efficient and effective secretarial service to the team, supporting the delivery of a high quality service to patients and staff.
Applicants must be extremely flexible to meet the needs of the service, have a pleasant personality and a positive approach to their work. Applicants must also have a good standard of education, be adaptable and have good organisational skills.
Sufficient medical secretarial experience and knowledge of the Patient Administration System (WPAS) is essential.
Main duties of the job
The main duties of role will involve typing/formatting clinic letters and reports from dictated materials, promptly and efficiently, ensuring accuracy.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health,
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