Band 3 HMP Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 18/08/2026
- Closes
- 01/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This is an administrative role supporting clinical managers within HMP Birmingham Healthcare. The post holder will require NVQ Level 2 or equivalent and knowledge of secretarial procedures and software like Word, Excel, PowerPoint, and Outlook. Experience with Systm1 clinical system is ideal, and previous experience in a secure prison setting is desirable. The role involves handling complex IT and data systems, presenting information, and customer care.
Essential criteria
- RSA II or OCR Equivalent word processing or administrative subject.
- NVQ Level II in Business Administration / Customer Service or equivalent experience
- GCSE certificate in English and Maths
- Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information.
- Relevant experience in an administrative role.
- Experience of call handling and customer care
Desirable criteria
- Experience of working in a health or custodial setting
- Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments.
- Work effectively on own initiative or as part of a team.
- Excellent verbal, written and interpersonal communication skills.
- Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems.
- Ability to manage under pressure; work to tight deadlines, evidencing excellent time management
- Experience in dealing with a range of disciplines.
- Ability to maintain confidentiality at all times
- Positive, energetic, enthusiastic in outlook and able to set a good example
- Able to work independently or as part of a team.
- Ability to communicate at all levels
- RSA II or OCR Equivalent word processing or administrative subject.
- NVQ Level II in Business Administration / Customer Service or equivalent experience
- GCSE certificate in English and Maths
- Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information.
- Relevant experience in an administrative role.
- Experience of call handling and customer care
- Experience of working in a health or custodial setting
- Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments.
- Work effectively on own initiative or as part of a team.
- Excellent verbal, written and interpersonal communication skills.
- Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems.
- Ability to manage under pressure; work to tight deadlines, evidencing excellent time management
- Experience in dealing with a range of disciplines.
- Ability to maintain confidentiality at all times
- Positive, energetic, enthusiastic in outlook and able to set a good example
- Able to work independently or as part of a team.
- Ability to communicate at all levels
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
\*\*\*This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested\*\*\*
An exciting opportunity has arisen in HMP Birmingham Healthcare for the post of Administrator to support our clinical managers
Previous applicants need not apply"
Main duties of the job
The post holder will hold NVQ Level 2 or equivalent qualification; Knowledge of detailed secretarial procedures and software programmes such as Word, Excel, PowerPoint, E-mail, Outlook and ideally a knowledge of Systm1 clinical system.
Previous experience of working within a secure prison setting would be desirable.
About us
IMPORTANT
Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of se
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