Team Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 28/08/2026
- Closes
- 11/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for a Team Administrator within the Shropshire, Telford and Wrekin Talking Therapies service, supporting clinical staff. Key duties include handling referrals, registering service users, booking appointments, and sending letters. The position involves being the first point of contact for the team and managing administrative tasks. There are two full-time posts available, one in Shrewsbury and one in Telford.
Essential criteria
- Good basic education to include English Language (GCSE Grade C or above) or equivalent
- Level 2 Diploma in Business Administration or NVQ Level II in Business Administration or equivalent qualification.
Desirable criteria
- European Computer Driving Licence.
- Knowledge and experience of using Microsoft Office packages, including Outlook, Word, Excel and PowerPoint.
- Previous administration/ secretarial experience.
- Previous NHS administration experience.
- Knowledge of Inpatient Management Systems (e.g RiO)
- Well written application and complete application
- Grammatically correct
- Remains calm and focused under pressure.
- Customer service experience
- Good basic education to include English Language (GCSE Grade C or above) or equivalent
- Level 2 Diploma in Business Administration or NVQ Level II in Business Administration or equivalent qualification.
- European Computer Driving Licence.
- Knowledge and experience of using Microsoft Office packages, including Outlook, Word, Excel and PowerPoint.
- Previous administration/ secretarial experience.
- Previous NHS administration experience.
- Knowledge of Inpatient Management Systems (e.g RiO)
- Well written application and complete application
- Grammatically correct
- Remains calm and focused under pressure.
- Customer service experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
This role isnoteligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Welcome! The Shropshire, Telford and Wrekin Talking Therapies for anxiety and depression service is a busy caring team consisting of Administration staff, PWPs, CBT Practitioners, and Counsellors.
We serve the people of Shropshire, Telford and Wrekinwhich has exciting, diverse and growing modern towns surrounded by the stunning Shropshire countryside.
As a Team Administrator you will support the clinical staff by taking referrals, registering service users on our clinical system, booking appointments, and sending letters.
We are currently recruiting for 2 full time administrators;
1 post based at Severn Fields Health Village, Sundorne Road, Shrewsbury, SY1 4RQ
1 post based at Fuller House, Hall Court, Hall Park Way, Telford TF3 4NP
Main duties of the job
- To be the first point of telephone contact for the team, identifying urgent calls and passing on messages / dealing with enquiries in an appropriate manner.
- To organise own workload using independent judgement to prioritise required tasks and duties.
- To support the administration team in organising the administrative function of the team.
- To provide confidential administration support to the team.
- To arrange meetings/appointments/clinics by
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