Administrative Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 27/08/2026
- Closes
- 08/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is a patient-facing Administrative Officer role within the Same Day Urgent Care and Community Outreach services. You will be the first point of contact for patients, relatives, and professionals, ensuring they feel welcomed and supported. The role involves coordinating patient flow, registering patients, handling enquiries, and providing general administrative support to the multidisciplinary team. It requires an organised, approachable, and compassionate individual with excellent communication skills and the ability to prioritise workload.
Essential criteria
- Level 3 qualification (e.g. A levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
Desirable criteria
- Knowledge of Medical/Healthcare Terminology
- Experience of working in an administrative / office environment
- Familiar and competent with Microsoft IT packages, especially Word, Excel and Powerpoint
- Familiar and confident using email and searching the internet
- Experience of working in a multidisciplinary team
- Other
- Flexible approach to needs of the service
- Welsh Speaker (Level 1)
- Qualifications and Knowledge
- Level 3 qualification (e.g. A levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
- Knowledge of Medical/Healthcare Terminology
- Experience of working in an administrative / office environment
- Familiar and competent with Microsoft IT packages, especially Word, Excel and Powerpoint
- Familiar and confident using email and searching the internet
- Experience of working in a multidisciplinary team
- Other
- Flexible approach to needs of the service
- Welsh Speaker (Level 1)
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
Hywel Dda University Health Board
Administrative Officer
The closing date is 08 September 2026
Job summary
We are pleased to offer the opportunity for an Administrative Officer to join our Same Day Urgent Care and Community Outreach services.
This is a varied, patient-facing role at the heart of a busy multidisciplinary service. You will often be the first point of contact for patients, relatives and professionals and will play an important part in ensuring people feel welcomed, reassured and supported from the moment they access our service.
Working alongside our clinical and administrative teams, you will help coordinate the smooth flow of patients through Same Day Urgent Care and support the delivery of our wider community services.
We are looking for an organised, approachable and compassionate individual with excellent communication skills, the ability to prioritise workload and to self motivate.
You will join a supportive and developing team delivering innovative urgent and community care closer to home, where high-quality administration is recognised as an essential part of excellent patient care.
Main duties of the job
The post holder will provide administrative and patient-facing support to the Same Day Urgent Care and Community Outreach services.
You will welcome patients to the department, register and admit them accurately onto relevant clinical
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