Healthcare Support Worker Crisis Resolution and Home Treatment Team
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
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Role summary
The Crisis Resolution & Home Treatment Team in Southampton supports individuals with acute mental health needs, aiming to keep them in the community or reduce hospital stays. This role involves delivering intensive, recovery-focused interventions as an alternative to hospital admission. You will observe, report, and record changes in service users' mental and physical health, actively participating in care planning. The position requires building rapport with service users, supporting their engagement with care plans, and helping them access community resources. It's a 24-hour service with varied shifts, including weekends and nights.
Essential criteria
- *NVQ 2 in care / Level 2 Certificate in Mental Health Work in care or agreed equivalent.
- *Commitment to undertake continuing personal development and to gain appropriate Level 3 qualifications within an agreed timescale.
- *Current drivers' licence.
- *Experience of mental health services (as a worker or service user / carer).
- *NVQ 2 in care / Level 2 Certificate in Mental Health Work in care or agreed equivalent.
- *Commitment to undertake continuing personal development and to gain appropriate Level 3 qualifications within an agreed timescale.
- *Current drivers' licence.
- *Experience of mental health services (as a worker or service user / carer).
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 9d
Plenty of time to prepare a strong application.
Full advert · preview
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Healthcare Support Worker Crisis Resolution and Home Treatment Team
The closing date is 27 September 2026
Job summary
The Crisis Resolution & Home Treatment Team in Southampton supports individuals with acute mental health needs requiring intensive input to remain in the community. The team also works collaboratively with our colleagues on the wards at Antelope House to help reduce the amount of time patients remain in hospital by offering support via hospital at home.
Our service provides a variety or clinical interventions to collaboratively tailor our care plans to each individual service user. These include psychological interventions, medication support, prescribing, access to group work and cares support.
We are looking for an enthusiastic, grounded, yet innovative, Mental Health Support Worker who is committed to the principles of service user focussed care to become part of our team.
As a Support Worker in the team, you will be supported by the multi-disciplinary team to deliver intensive, recovery focussed intervention for individuals presenting with acute clinical needs as an alternative to hospital admission. You will hold positive communication skills, enabling you to be a role model for others, as well as positively representing The Hampshire & Isle of Wight Healthcare Trust. You will also be
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