Team Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 10/09/2026
- Closes
- 02/10/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an opportunity for a Team Secretary to join the Community Mental Health Older Adult Service admin team. The role involves providing secretarial support to clinicians and managers, supervising admin support colleagues, and contributing to service improvements. The successful candidate will need excellent communication, organisational, and IT skills, with a positive approach to change and the ability to work effectively within a team.
Key responsibilities
- Provide secretarial support to clinicians and managers.
- Supervise the day-to-day workload of Admin Support colleagues.
- Support the standardisation of admin support across the Trust.
- Empathise with service users and deal with sensitive enquiries confidentially.
- Attend MDT and Professional meetings to take minutes.
- Manage and prioritise own workload and work on own initiative and as part of a team.
Essential criteria
- Demonstrate Trust Values
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2 - or equivalent qualification / experience/ willing to work towards completion of this
- QCF Customer Service Level 2 - or equivalent qualification / experience/ willing to work towards completion of this
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills Including audio typing
- Ability to manage and prioritise own and other's workload and use own initiative
- Ability to audio-type
- Understanding of working in a supervisory role
- Good organisation skills and ability to multitask
- Good time management skills
- Good knowledge and understanding of reception / office procedures
- Ability to take and transcribe notes of meetings in a timely manner
- Ability to maintain relevant recording and information systems
- Understand confidentiality and apply the principles in every day working practice
- Experience of working in a busy office / customer care environment
- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Ability to travel to multiple sites
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 22d
Plenty of time to prepare a strong application.
Full advert · preview
Coventry and Warwickshire Partnership Trust
Team Secretary
The closing date is 02 October 2026
Job summary
There is an opportunity for a Team Secretary, Band 3, to work 37.5 hours per week, Monday to Friday 9am to 5pm based at Longford Primary Care Centre to work in the Community Mental Health Older Adult Service admin team.
Coventry & Warwickshire Partnership NHS Trust has an exciting opportunity for an individual with excellent secretarial, communication and organisational skills to join the admin team who support the Community Mental Health Older Adult Coventry Service. The service consists of a team of clinicians from different professional backgrounds with skills in assessing people to see if they have dementia. They also provide post diagnostic information and other support for people who have just been given a diagnosis of dementia.
Main duties of the job
Team Secretaries are vital members of the team providing support to clinicians and managers and supervising the day to day workload of the Admin Support colleagues.You will support the standardisation of admin support across the Trust to improve the efficiency and effectiveness of the admin support received by clinical services. We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approach
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