Senior Health Care Support Worker (SHCSW)
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Hours / week
- 37.5
- Posted
- 03/09/2026
- Closes
- 10/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an enthusiastic Senior Health Care Assistant to join the Urgent Treatment Centre team. Working under the guidance of Nurse Practitioners, you will deliver safe, effective, and high-quality patient care across urgent care services. Key responsibilities include assisting with patient care, monitoring observations, performing basic clinical tasks like ECGs and wound care, and maintaining accurate documentation. The position requires a compassionate, patient-centred approach and the ability to work effectively in a multidisciplinary team.
Key responsibilities
- Assist the Nurse Practitioner in delivering both the physical and psychological care of patients.
- Provide support and reassurance to patients, relatives, and carers as required.
- Report any concerns, changes in patient condition, or operational issues promptly to the Senior Nurse.
- Ensure compliance with quality indicator requirements for Type 3 A&E, Urgent Treatment Centre (UTC), and Minor Injuries Unit (MIU) services in England.
- Maintain accurate, timely, and complete patient documentation in accordance with agreed service standards.
- Complete and monitor patient clinical observations: ensuring own documentation is completed to the MIU agreed standard.
Essential criteria
- One of the following oLevel 3 (SCQF - 6): - City and Guilds 3 oNVQ 3 oBTEC National Diploma oDemonstrable experience equivalent to the above qualifications
- Level 2 Functional skills in English and Math's, or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
- Equivalent demonstrable experience
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
- Demonstrable experience of providing care in a healthcare or social setting
- Be able to work as a member of a team
- Demonstrable experience of time management and prioritising work
- Proven understanding and committed to a caring approach to patients & relatives
Desirable criteria
- Assertive but also able to defuse potentially violent situations
- Able to liaise with other healthcare professionals
- Proven understanding of Adult and Child protection issues
- Proven understanding of Domestic Abuse
- Demonstrable experience in MIU/A&E
- Proven skills in basic Triage / First Contact
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 2d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
We are seeking an enthusiastic Senior Health Care Assistant (SHCA) to join our Urgent Treatment Centre team. Working under the guidance of our Nurse Practitioners, you will play a key role in delivering safe, effective, and high-quality patient care across our urgent care services.
As a Senior Health Care Assistant, you will support the clinical team in providing care to patients attending our Urgent Treatment Centres and Minor Injuries Unit.
We are looking for someone who:
- Has a compassionate and patient-centred approach to care.
- Works effectively as part of a multidisciplinary team.
- Demonstrates excellent communication and interpersonal skills.
- Is willing to undertake training and competency assessments.
- Can adapt to a fast-paced and varied urgent care environment.
- Is flexible and able to work across multiple sites and shift patterns.
Working Pattern
This is a 37.5-hour per week position covering services that operate 7 days a week, including Public Holidays.
The role is primarily based at Cumberland Urgent Treatment Centre, with an expectation to rotate to Derriford Urgent Treatment Centre and Tavistock Minor Injuries Unit as service needs require.
Shift patterns may include:
- Early shifts
- Late shifts
- Long days
\*Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status includin
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