Senior Community Support Worker
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 31.5
- Posted
- 03/09/2026
- Closes
- 13/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role involves working as a Senior Community Support Worker within the Ellesmere Port and Neston Community Response Hub. The post holder will provide early supported discharge services, assisting patients with daily living activities, resettlement, rehabilitation, and care in their own homes according to care plans. They will also support therapists and nurses with patient caseloads and have general administrative tasks. Additionally, the role includes supporting Band 3 Community Support Workers with caseload management and basic line management responsibilities, using clinical knowledge and communication skills to manage patient pathways.
Essential criteria
- NVQ level 4 or equivalent
- ECDL or CLIAT qualification
- Significant experience working in a health or social care setting, working as a therapy assistant
- Experience of delivering therapy programmes to patients with complex needs
- Supervisory experience
- Knowledge of a range of presenting conditions and implications for swallowing and communication
- Carry out interventions using a criteria led discharge protocol
- Able to undertake reviews and amend action plans accordingly
Desirable criteria
- Understanding of professional conduct
- Health, safety and risk awareness
- Experience of undertaking reviews and amending action plans
- Excellent verbal skills
- Able to demonstrate ability to use basic Microsoft packages such as Word, Excel, PowerPoint
- Good level of literacy skills to complete therapy documentation and referrals to other services
- Able to communicate with a range of professionals, patients and relatives regarding patient treatment plans both in the hospital and in the community
- Working knowledge of Meditech system
- NVQ level 4 or equivalent
- ECDL or CLIAT qualification
- Significant experience working in a health or social care setting, working as a therapy assistant
- Experience of delivering therapy programmes to patients with complex needs
- Supervisory experience
- Knowledge of a range of presenting conditions and implications for swallowing and communication
- Carry out interventions using a criteria led discharge protocol
- Able to undertake reviews and amend action plans accordingly
- Understanding of professional conduct
- Health, safety and risk awareness
- Experience of undertaking reviews and amending action plans
- Excellent verbal skills
- Able to demonstrate ability to use basic Microsoft packages such as Word, Excel, PowerPoint
- Good level of literacy skills to complete therapy documentation and referrals to other services
- Able to communicate with a range of professionals, patients and relatives regarding patient treatment plans both in the hospital and in the community
- Working knowledge of Meditech system
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Countess of Chester Hospital NHS Foundation Trust
Senior Community Support Worker
The closing date is 13 September 2026
Job summary
Working Part time: 31.5 hours per week
We are looking for a Senior Community Support Worker to work within the Ellesmere Port and Neston Community Response Hub, providing an early supported discharge service to patients from the Countess of Chester Hospital & Ellesmere Port Hospital. The post involves assisting patients with their activities of daily living, providing resettlement, rehabilitation & care to patients in their own home, delivered in accordance with the patient's Care Plan.
The post holder will support therapists and nurses with their patient caseload and have general administrative and housekeeping tasks as required to facilitate the smooth running of the service.
Main duties of the job
This person will also support the Band 3 Community Support Workers to manage their caseload and have some basic line management responsibilities. They will need to use their organisational and clinical skills to allocate work and react to service demands.
This person will use their clinical knowledge and excellent communication skills to reduce care as indicated and to refer patients on to relevant community pathways.
About us
The Trust's services are provided from three locations: o The Countess of Chester Hospital: provi
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