Procurement Helpdesk & Analysis Assistant
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time, Flexible working
- Posted
- 21/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves providing highly effective, efficient, and technical support to the Helpdesk & E-Commerce Manager within the Procurement team. The post holder will assist Trust End Users and External Stakeholders, ensuring adherence to current Procurement procedures. Key responsibilities include supporting the development of P2P Helpdesk & E-Commerce functions and liaising with internal and external stakeholders. The role also focuses on operational efficiency and developing proactive processes for the department.
Essential criteria
- Good standard of education or equivalent experience
- Knowledge of procedures to NVQ level or equivalent
- Customer Service Experience
Desirable criteria
- Commitment to study to achieve membership and qualification (CIPS)
- Working in and office/team environment
- Experience of customer facing roles or equivalent
- Public or Private sector procurement
- Analytics
- Skills/Knowledge
- Good communication
- Effective organisational and interpersonal
- Good working knowledge of MS Excel
- Ability to work under own initiative
- Knowledge of Microsoft packages including word, excel and PowerPoint.
- Ability to manage and manipulate large volumes of data
- Negotiation skills
- Understanding of NHS Procurement procedures
- Working knowledge of GHX and Integra platforms
- Good standard of education or equivalent experience
- Knowledge of procedures to NVQ level or equivalent
- Customer Service Experience
- Commitment to study to achieve membership and qualification (CIPS)
- Working in and office/team environment
- Experience of customer facing roles or equivalent
- Public or Private sector procurement
- Analytics
- Skills/Knowledge
- Good communication
- Effective organisational and interpersonal
- Good working knowledge of MS Excel
- Ability to work under own initiative
- Knowledge of Microsoft packages including word, excel and PowerPoint.
- Ability to manage and manipulate large volumes of data
- Negotiation skills
- Understanding of NHS Procurement procedures
- Working knowledge of GHX and Integra platforms
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Manchester University NHS Foundation Trust
Procurement Helpdesk & Analysis Assistant
The closing date is 28 September 2026
Job summary
This is a chance to join a rapidly changing and expanding Procurement team, the largest Procurement team in the NHS - at a forward thinking NHS Foundation Trust.
As a member of the P2P Systems & Development Team, the post holder will be expected to provide highly effective, efficient, and technical support to the Helpdesk & E-Commerce Manager. Utilising tools such as the MFT Finance & Procurement System, Integra as well as Manage Service Engine and Trust wide Financial reporting systems.
The postholder will be responsible for the support and assistance of Trust End Users & External Stakeholders and are in accordance with current Procurement procedures. In addition, the post holder will support the development of P2P Helpdesk & E-Commerce functions. Instrumental to the role is the ability to liaise and negotiate with internal stakeholders of all levels as well as collaborate with connected stakeholders.
Main duties of the job
Post holder will be responsible for helpdesk support to Trust End Users and External Stakeholders and work closely with colleagues in Scan 4 Safety, Accounts Payable and E-Commerce to ensure correct procedures are followed and adhered too. Development of departmental strategies and adherence to national
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