Patient Pathway Coordinator
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 15/09/2026
- Closes
- 29/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role involves coordinating patient pathways, ensuring correct waiting list allocation and clinic bookings. It requires liaising with specialty and operational teams to manage clinic cancellations and reschedule appointments as needed. The post holder will monitor waiting lists to ensure compliance with local and national policies and procedures, providing essential clerical support and data management.
Key responsibilities
- Ensure patients are allocated to correct waiting lists and clinics are correctly booked.
- Liaise with specialty and operational teams to manage clinic cancellations.
- Monitor waiting lists for compliance with policies and procedures.
- Provide highly efficient and effective clerical support.
- Maintain comprehensive and accurate waiting lists.
Essential criteria
- NVQ 3 or equivalent
- Demonstrable experience working with an NHS Patient Administration System
- Extensive experience of waiting list management
- Ability to work & communicate with a range of internal and external professionals
- Able to use own initiative with occasional support from manager
- [contact details removed] to meet deadlines, run multiple tasks at the same time, deal with
- Ability to plan own work load and use own initiative with limited support.
- Able to display attention to detail
- Flexible approach to work.
- Good interpersonal approach.
- Ability to support and develop others
- Motivation and negotiating skills
- Excellent verbal and written communication manner.
- Good organisational skills
- Confidentiality awareness
Desirable criteria
- Knowledge of medical terminology
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Liverpool University Hospitals NHS Foundation Trust
Patient Pathway Coordinator
The closing date is 29 September 2026
Job summary
Ensure patients are allocated to correct waiting lists and clinics are correctly booked following discussion with Consultants.
Liaise with the specialty and operational teams to ensure clinics are cancelled in compliance with the patient access policy.
If required, notify patients of appointment dates and any cancellations and reschedule as necessary.
Monitor waiting lists to ensure compliance with local and national policies and procedures.
Main duties of the job
Assist in continually monitoring and reviewing staffing levels to workloads and development of new services, ensuring appropriate cover.
Assist in the cover for sickness and absence within the department
To participate in the recruitment, selection and induction of clerical staff.
As required, carry out appraisal interviews and agree personal development plans for clerical staff.
Support with monthly staff meetings and actions derived from meetings.
To attend training courses and meetings as and when required and ensure appropriate information / training is disseminated to the Clerical Team.
Provide, receive and communicate sensitive and complex information.
Ensure effective communication with patients, relatives and Professional Colleagues.
Support the Admin and Clerical
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