Endoscopy Access Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 03/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves coordinating endoscopy waiting lists and adding patients to them, working closely with specialist nurses. The administrator will provide comprehensive support to the Endoscopy Department, handling telephone enquiries and ensuring high patient satisfaction. It requires autonomous work, adhering to operational procedures, and maintaining a professional approach. The post holder will also support the pre-assessment service and the endoscopy unit.
Key responsibilities
- Coordinate and compile waiting lists and add patients to these waiting lists.
- Provide comprehensive administrative support to the Endoscopy Department.
- Deal with telephone enquiries in an empathetic and productive manner.
- Communicate effectively with a range of people, in person or on the telephone.
- Respond to enquiries and take appropriate action on behalf of the service.
- Liaise with relevant departments to ensure smooth patient pathways.
Essential criteria
- Administrative experience in a hospital environment
- Experience of working to and implementing local policies and procedures
- Understanding of information governance and confidentiality
- Excellent professional and confident communication skills, both written and verbal with the ability to understand and relay complex information to people at all levels
- Ability to plan and manage own work schedule
- Self-starter with excellent time management skills and ability the ability to demonstrate initiative
- Demonstrate commitment to Trust HEART values - Honesty, Equity, Accountability, Respect, and Teamwork
- Educated to GCSE's Grade C or above or equivalent qualifications e.g. 'O' levels
Desirable criteria
- Administrative experience in an Endoscopy department or a Bowel Cancer Screening Centre
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 4d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
London North West University Healthcare NHS Trust
Endoscopy Access Administrator
The closing date is 16 September 2026
Job summary
The post holder will be part of the Endoscopy Access Team and will be responsible for day to day co-ordination and compiling of waiting lists and adding of patients to these waiting lists.
The post will require you to work closely with the polyp nurse specialist and general anaesthetic pre-assessment nurses.
To provide comprehensive administrative support to the Endoscopy Department.
The ability to work autonomously using your own initiative but adhering to operational procedures and established practices and referring to the supervisors when guidance is needed.
To maintain a positive, proactive and professional approach to work at all times.
To deal with telephone enquires in an empathetic and productive manner, taking appropriate action to ensure high patient satisfaction.
To work as part of team to deliver a first class service to patients and users of the Endoscopy service.
Actively supporting and contributing to the requirements of the serviceTo utilise designated operational practices within the specific endoscopy reporting system and trust's systems.
Main duties of the job
To communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recog
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