Pay & Employee Services Officer
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Flexible working, Home or remote working
- Posted
- 16/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for a Pay & Employee Services Officer within Sheffield Teaching Hospitals NHS Trust's busy department. You will process a dedicated section of payroll for a client Trust, managing the end-to-end process for employees including new starters, changes, and leavers. The position requires complex manual calculations and attention to detail, working with the national integrated HR and Payroll System (ESR). Excellent communication and customer service skills are essential for providing technical advice on pay issues and regulations.
Key responsibilities
- Process a dedicated section of Payroll within a Client Trust, managing the end to end process for all employees.
- Interpret, verify and input confidential employee information into the integrated Payroll and HR system, ESR.
- Act as the point of contact for clients and employees to provide technical advice on highly complex pay issues, terms and conditions, and statutory regulations.
- Be responsible for processing an allocated workload within strict time and quality restraints.
- Ensure correct procedures are followed and statutory and legislative requirements are applied and maintained.
Essential criteria
- 2 A-Levels or equivalent qualification/experience.
- 5 GCSE's (including Maths and English) at Grade A to C (4-9) or equivalent qualification/experience.
Desirable criteria
- European Computer Driving Licence (ECDL) or relevant MS office training.
- CIPP Payroll Technician Certificate.
- Special Skills/Aptitudes
- Ability to use Microsoft Office packages including Word and Excel
- Excellent communication skills
- Excellent numeracy and writing skills
- Ability to work under pressure to strict deadlines by planning and prioritising own workload.
- Self-motivation and ability to work under own initiative.
- Positive team player
- Ability to question and learn quickly
- Conscientious
- Strong demonstration of inter-personal skills to be able to deal with difficult / confrontational situations which call for empathy, negotiation skills, tact, diplomacy and verbal reasoning.
- Flexible and adaptable - able to manage competing and changing workloads
- Analytical / interpretive skills to be able to collate and analyse complex data for specific reporting purpose.
- Meticulous
- Keyboard skills.
- Experience working in a specialised integrated HR/Payroll/Pensions department
- Knowledge and experience of HMRC regulations in respect of payroll and pensions regulations
- Sound understanding of the Data Protection Act.
- Knowledge of NHS National Terms and Conditions of service
- Knowledge and understanding of the NHS pension scheme
- Experience of working with the national NHS Payroll system ESR (Electronic Staff Record)
- Knowledge of differing local and national pay terms and conditions applicable to NHS
- Knowledge and understanding of NHS pension scheme
- Experience of ESR Connect software
- 2 A-Levels or equivalent qualification/experience.
- 5 GCSE's (including Maths and English) at Grade A to C (4-9) or equivalent qualification/experience.
- European Computer Driving Licence (ECDL) or relevant MS office training.
- CIPP Payroll Technician Certificate.
- Special Skills/Aptitudes
- Ability to use Microsoft Office packages including Word and Excel
- Excellent communication skills
- Excellent numeracy and writing skills
- Ability to work under pressure to strict deadlines by planning and prioritising own workload.
- Self-motivation and ability to work under own initiative.
- Positive team player
- Ability to question and learn quickly
- Conscientious
- Strong demonstration of inter-personal skills to be able to deal with difficult / confrontational situations which call for empathy, negotiation skills, tact, diplomacy and verbal reasoning.
- Flexible and adaptable - able to manage competing and changing workloads
- Analytical / interpretive skills to be able to collate and analyse complex data for specific reporting purpose.
- Meticulous
- Keyboard skills.
- Experience working in a specialised integrated HR/Payroll/Pensions department
- Knowledge and experience of HMRC regulations in respect of payroll and pensions regulations
- Sound understanding of the Data Protection Act.
- Knowledge of NHS National Terms and Conditions of service
- Knowledge and understanding of the NHS pension scheme
- Experience of working with the national NHS Payroll system ESR (Electronic Staff Record)
- Knowledge of differing local and national pay terms and conditions applicable to NHS
- Knowledge and understanding of NHS pension scheme
- Experience of ESR Connect software
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 11d
Plenty of time to prepare a strong application.
Full advert · preview
Sheffield Teaching Hospitals NHS Foundation Trust
Pay & Employee Services Officer
The closing date is 27 September 2026
Job summary
Sheffield Teaching Hospitals NHS Trust has an exciting opportunity for a Pay & Employee Services Officer to join its busy Pay & Employee Services Department.
The Pay and Employee Services department provides a full range of Payroll and Pensions related services to both the Trust and to a number of other NHS Organisations, along with managing the Trusts' workforce systems including eRostering and ESR and the Trust's Employee Benefits offerings.
You will be responsible for processing a dedicated section of Payroll within one of our Client Trust's and managing the end to end process for all employees within that section, including processing new starters, changes to contract, leavers etc. The role will include complex manual calculations in respect of gross to net pay and attention to detail will be essential.
You will be working with the national integrated HR and Payroll System, ESR and will we be able to demonstrate an understanding of NHS Terms and conditions and the NHS Pension Scheme. You will have had experience of working within a busy payroll department previously.
Customer service is an important part of the role and candidates must have excellent communication skills and be able to demonstrate delivery of effective Customer
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