Palliative Care Support Officer
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 11/09/2026
- Closes
- 25/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role supports the Palliative Care Coordination Centre by providing essential administrative assistance. You will work with various healthcare providers to ensure patients receive timely and appropriate palliative care, helping them stay at home or return home from hospital. The position involves coordinating care, processing applications for the End-of-Life Home Care Pathway, and supporting the patient journey through end-of-life care. It requires excellent administrative and communication skills to manage enquiries and referrals.
Key responsibilities
- Support and encourage teams to provide high quality seamless palliative and end of life care provision.
- Support in the coordination of care for service users and service providers across Staffordshire.
- Lead from an administrative capacity on the coordination of the provision of care in the community or care home processing applications for The End-of-Life Home Care Pathway.
- Support with the coordination of the patient journey through the end of life to death and beyond.
- Be the main point of contact for the multi-disciplinary team for enquiries and referrals, filtering telephone calls or redirecting from members of the public or other agencies.
- Accurately record messages using electronic systems ensuring effective communication within the team, organisations and partners.
Essential criteria
- GCSE English and Maths grade C or above or equivalent experience.
- IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL (base profile)
- Experience of using computer based information systems in an office environment
Desirable criteria
- Level 3 Diploma/NVQ in a relevant subject matter such as customer service/business administration or equivalent knowledge gained through experience
- Understanding of the Palliative Care Coordination Centre
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Midlands Partnership NHS Foundation Trust
Palliative Care Support Officer
The closing date is 25 September 2026
Job summary
This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Job overview Do you want to help patients at the end of their life?
Do you want the satisfaction of a job well done?**
Take a look at the Palliative Care Support Officer post at the Palliative Care Coordination Centre.**
**** When you think of Palliative Care, you may think of providing direct care to patients. This is very important but equally important are the administrative staff that directly support this work.
Our Palliative Care Support Officers work with Hospices, Hospitals, Community staff, care providers and Nursing Homes to make sure our patients get the care they need when they need it.
The Palliative Care Coordination Centre needs people with excellent administrative, communication skills and the ability to think on their feet to support patients and their families to stay at home or get home if they are in hospital.
We are expanding and developing the team and this is an ideal time to be part of and influence the development of palliative care within Staffordshire.
We pride ourselves on our supportive team.
The post will be full time (37.5 hours) per week wo
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