Asset, Quality and Contracts Officer
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 02/09/2026
- Closes
- 16/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for an Asset, Quality and Contracts Officer within the Digital Services Assurance department, focusing on ITIL standards. The post holder will manage digital assets, maintain the Configuration Management Database (CMDB), and ensure procurement and invoicing requirements are met. They will also assist in developing a Quality Assurance framework and provide training on procurement and asset management processes. The role requires discretion, basic software legislation knowledge, and a proactive approach to service delivery.
Essential criteria
- Educated to Degree level or equivalent experience
- ITIL Version 4 or equivalent
- Specialist knowledge of procurement processes and financial processes (including invoicing)
Desirable criteria
- Customer Service Qualification
- Prince 2 foundation or practitioner
- Experience, Knowledge and Skills
- Experience of working with complex asset inventory tools
- Experience of working with financial process (invoicing)
- At least 2 years working in an IT related - customer service provision field. i.e. Service Desk
- Experience of using reporting tools
- Good working knowledge of Microsoft Office applications and productivity suites
- Understand the importance of Digital good practices and service delivery and security
- Good time management
- Ability to work on own initiative and as part of a team to SLA deadlines
- Ability to plan, agree, schedule, document and implement changes using a structured change control process
- Ability to work unsupervised and follow instructions
- Logical, methodical, proactive and enthusiastic in working practises
- Ability to express complex issues, both orally and in writing in an easily understood manner for a range of audiences
- Excellent team skills an ability to work with members of own and other teams and departments at all levels of the organisation
- Ability to deliver to strict deadlines
- Experience of writing reports to management
- Ensuring appropriate effective communication on service issues to a wide range of audience, both internally and externally at all levels within the Trust and the any partner or supplier
- Ability to create networks with peers and managers across the Trust
- Ability to gather and interpret data
- Attributes
- Personal resilience in managing periods of sustained pressure in a busy team
- Proactive and self-motivated in completing work to a high standard in conjunction with other staff
- Communications
- Influencing and negotiating skills
- Highly developed verbal and written skills
- Ability to engage at all levels in a large complex organisation and achieve effective co-operation.
- Highly developed presentation skills
- Adept at conflict resolution
- Convey confidence.
- Political acumen
- Mental Effort
- Able to deliver sustained periods of detailed work, work accurately and under pressure and meet immovable deadlines
- Physical Effort
- Able to travel during the day
- Able to travel across multiple sites
- Light physical effort
- Qualifications and Training
- Educated to Degree level or equivalent experience
- ITIL Version 4 or equivalent
- Specialist knowledge of procurement processes and financial processes (including invoicing)
- Customer Service Qualification
- Prince 2 foundation or practitioner
- Experience, Knowledge and Skills
- Experience of working with complex asset inventory tools
- Experience of working with financial process (invoicing)
- At least 2 years working in an IT related - customer service provision field. i.e. Service Desk
- Experience of using reporting tools
- Good working knowledge of Microsoft Office applications and productivity suites
- Understand the importance of Digital good practices and service delivery and security
- Good time management
- Ability to work on own initiative and as part of a team to SLA deadlines
- Ability to plan, agree, schedule, document and implement changes using a structured change control process
- Ability to work unsupervised and follow instructions
- Logical, methodical, proactive and enthusiastic in working practises
- Ability to express complex issues, both orally and in writing in an easily understood manner for a range of audiences
- Excellent team skills an ability to work with members of own and other teams and departments at all levels of the organisation
- Ability to deliver to strict deadlines
- Experience of writing reports to management
- Ensuring appropriate effective communication on service issues to a wide range of audience, both internally and externally at all levels within the Trust and the any partner or supplier
- Ability to create networks with peers and managers across the Trust
- Ability to gather and interpret data
- Attributes
- Personal resilience in managing per
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £45,953 – £54,252 — outside the standard scale; check for HCAS/London weighting.
Posted 5d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
South London and Maudsley NHS Foundation Trust
Asset, Quality and Contracts Officer
The closing date is 16 September 2026
Job summary
- Please note CMDB, Asset and Contract Management experience is essential for this role.
- Previous applicants need not apply.
The Asset, Quality and Contracts officer falls within the Digital Services Assurance department which follows the ITIL standards of Service Management, empowering technology, and process to ensure the users have the best possible experience and outcomes, both externally and internally for the staff within the Trust.
The post holder requires a high level of discretion, basic knowledge of software legislation, the ability to work unsupervised and proactively. Being a diligent staff member with an eye for detail and a passion for improving the service, the post holder will work closely with all elements of the Digital Services teams to deliver the best outcomes of the service and for customers. They must offer a "can do", proactive approach to service delivery and ultimately delivering for the service needs.
Career Progression pathways and development opportunities: ****
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other role
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.