Community Mental Health Support Worker

• Language skills other than English.
• Experience of supervising/inducting others.
• In providing care and/ or health based interventions for those with health/social needs(where appropriate to the role).
• In working in a caring environment at a band 2 or equivalent level of competence.
• In dealing with the public.
• In working as an effective team member.
• Of demonstrating own duties.
• Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
• In demonstrating initiative, decision-making and prioritisation skills.
• Evidence of a commitment to user/carer involvement.
• Personal Attributes
• Responsive attitude and approach.
• Dress appropriately for the environment.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
• GCSE A-D or grade 3-9 in Maths and English or equivalent.
• Level 3 Apprenticeship/Diploma in Health & Social Care or equivalent relevant to the post.
• Or, Level 2 Apprenticeship/Diploma in health and social care with the ability to demonstrate competencies at level 3 and a willingness to
• work towards achieving Level 3 qualification.
• Care Certificate or required to achieve within 12 weeks of commencement (where appropriate to the post).
• Experience of the speciality area.
• Physical Attributes
• A satisfactory sickness record over previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary).
• Training
• Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training.
• Demonstrate excellent knowledge of service user safety, eg, Prevention & management of violence & aggression, moving and handling, etc.
• Special Knowledge/Skills
• As appropriate to the role:
• Demonstrates excellent customer care skills.
• Enthusiastic, able to work flexibly to meet the needs of service users (where appropriate to the role).
• Demonstrates safe decision making skills commensurate with role.
• Excellent communicator, numeracy and literacy skills level 3 and good IT/keyboard skills.
• Diversity/Cultural understanding.
• Knows responsibilities regarding confidentiality and trust.
• Resilience to pressure and exposure to emotional, distressing or hazardous situations eg, verbal aggression, body fluids, etc.
• Non-judgemental, empathetic manner.
• Demonstrates Trust Values.
• Excellent interpersonal skills.
• Good administration and organisational skills.
• Able to use observation skills to identify potential services user, environmental etc. risks and act appropriately.
• Able to fulfil the requirements of the value based induction.
• Language skills other than English.
• Experience of supervising/inducting others.
• In providing care and/ or health based interventions for those with health/social needs(where appropriate to the role).
• In working in a caring environment at a band 2 or equivalent level of competence.
• In dealing with the public.
• In working as an effective team member.
• Of demonstrating own duties.
• Ability to work effectively, professionally and independently or as part of a multidisciplinary team.
• In demonstrating initiative, decision-making and prioritisation skills.
• Evidence of a commitment to user/carer involvement.
• Personal Attributes
• Responsive attitude and approach.
• Dress appropriately for the environment.
• A current driving licence and access to a car during the working day is essential (reasonable adjustments will be considered for any applicants who are unable to drive due to a disability).
• GCSE A-D or grade 3-9 in Maths and English or equivalent.

-