Telephonist
At a glance
- Band
- Band 2
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 30
- Posted
- 16/09/2026
- Closes
- 30/09/2026
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Role summary
NHS Fife is seeking an enthusiastic and organised Telephonist to join their Switchboard team at Victoria Hospital. The role involves handling internal and external calls, responding to pager and emergency requests, monitoring alarms, and providing telephony support. Excellent communication and keyboard skills are essential, and full training will be provided. The position is 30 hours per week, Monday to Friday, 9am – 3pm.
Useful to know
Agenda for Change 2024/25 pays Band 2 at £23,615 – £23,615 a year, across England.
This advert: £26,696 – £28,988 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
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Job reference:
256538
Salary:
Band 2 (£26,696 - £28,988)
Job closing date:
30/09/2026
Job Type:
Administrative Services
Location:
Victoria Hospital
Employment type:
Permanent
Hours Per Week:
30
Job posted date:
16/09/2026
Employer (NHS Board):
NHS Fife
Department:
Health Records
Where to find us
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Job Advert
Hours - Monday to Friday 9am – 3pm
NHS Fife has an exciting opportunity for a Telephonist to join our NHS Fife Switchboard team at Victoria Hospital, Kirkcaldy.
We are looking for an enthusiastic individual who is organised and has a positive approach to work.
You should be ready for a challenge and enjoy working as part of a team. Duties will include all aspects of using a computerised Switchboard to handle calls and respond to queries.
The post requires excellent communication skills, both written and oral, and will mostly involve handling calls into the Switchboard from both internal and external callers, responding to pager requests, responding to emergency calls, monitoring alarms and providing advice and support on telephony services to NHS employees and the public.
Full training will be given to the successful applicant, but knowledge of NHS Fife would be an advantage. The post is based at the Victoria Hospital, Kirkcaldy.
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