Clinical Support Worker - EAU (WCH) *Internal*
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 17/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This is an internal-only permanent Healthcare Assistant position on the Emergency Assessment Unit (EAU), Ward 6, and SDEC at West Cumberland Hospital. The role involves providing acute care to emergency admissions in a fast-paced environment. The successful candidate will assist registered nurses in delivering high-quality patient care, undertake clinical activities when competent, and contribute to departmental objectives. The unit is transforming into a Same Day Emergency Care unit and Ward 6 Short Stay unit.
Key responsibilities
- Assist registered nurses (or other healthcare practitioners) in providing high quality patient care.
- Undertake clinical activities, using appropriate equipment, when trained and deemed competent.
- Maintain patients' privacy and dignity at all times and provide care in a compassionate and sensitive manner.
- Be an effective part of the multi-disciplinary team contributing to departmental objectives.
- Contribute to housekeeping and other ward/department duties as required, such as general tidiness, stock replenishment, and ensuring clinical equipment is clean, working, and stored correctly.
- Contribute to the work of the department by working under direct or indirect supervision of registered practitioners or assistant practitioners.
Essential criteria
- Level 3 vocational qualification OR Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties OR Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3;
- Theoretical knowledge
- Experience of a range of care and related procedures
- clinical observations
- knowledge of data protection legislation and health and safety at work legislation
- National Care Certificate or commitment to complete within 12 weeks of commencing employment
- Numeracy and Literacy Level 2
- Experience of working in health or social care.
- Experience of undertaking and recording clinical observations and escalating changes or findings
- Working knowledge of legislation underpinning care provision
- Understanding of the importance of robust, accurate, clear, timely documentation.
- Insight into behaviours and skills of a career and the need for effective team work.
- Knowledge of Safeguarding.
- Understanding work-related boundaries.
- Awareness of GDPR and the need for confidentiality
- Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
- Time-keeping, planning and prioritisation skills.
- Basic IT skills to use electronic patient records and other Trust systems.
- Analytical and judgement skills to make decisions based on patient / service user interactions, observations and metrics.
- Ability to demonstrate the importance of holistic person centred care and related procedures.
- Attention to detail
- Ability to use initiative appropriately.
- Ability to demonstrate the compassionate values and behaviours needed for dignified care.
- Desire to encourage and support patients to remain as independent as possible
- Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
- Caring and empathetic.
- Motivated and with a pro-active approach.
- Ability to work independently and as part of a team.
- Committed to providing high quality patient care.
- Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
- Personal resilience.
- Ability to work calmly and effectively under pressure
- Presents self as courteous, respectful and helpful and understands importance of professional image
- Reliable, adaptable and dependable
- Willing to work flexible hours including nights, weekends and bank holidays
- Flexible and versatile approach to meet the needs of the service.
Desirable criteria
- Undertaken relevant additional training for Clinical Support Workers
- Familiarity with current NHS and social care policies.
- Computer skills
- Clinical policies and procedures
- Evidence of understanding of Trust Business
- Experience of working in the Trust previously
- Keyboard skills.
- Venepuncture
- Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training offsite.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
North Cumbria Integrated Care NHS Foundation Trust
Clinical Support Worker - EAU (WCH) *Internal*
The closing date is 28 September 2026
Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
EAU & Ward 6 Health Care Assistant, Band 3 , West Cumberland Hospital, 30hours, Permanent
An exciting opportunity to become a permanent Healthcare Assistant on the Emergency Assessment Unit, Ward 6 & SDEC at WCH. We are an acute fast paced area, admitting assessing and transferring patients to accommodate emergency admissions.
The Emergency Assessment Unit is a 27 bedded Unit providing acute care to emergency admissions, soon to be transformed in to Same Day Emergency Care unit and Ward 6 Short stay unit.
We are a fast paced, acute care environment delivering safe, effective, quality patient centred care.
Main duties of the job
We pride ourselves in fantastic training and education with opportunities to develop both professionally and personally.
To assist the registered nurses (or other healthcare practitioners) in providing high quality patient care
When trained and deemed competent undertake clinical activities, using appropriate equipment
Maintain patients' privacy and dignity at all times and provide care in a compassionate and sensitive manner.
Be an effective part of the multi-disciplinary team contributing to
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