Digital Automation Business Analyst
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time, Flexible working
- Posted
- 14/08/2026
- Closes
- 31/08/2026
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Role summary
This role is for an Automation Business Analyst within the Digital team at Worcestershire Acute Hospitals NHS Trust. The postholder will identify, analyse, and implement automation opportunities to improve efficiency and service delivery. They will work with clinical and corporate teams to understand business needs, translate requirements for automation solutions, and act as a link between operational services and Automation Developers. The role involves working in an Agile environment and contributing to service improvement across the Trust.
Essential criteria
- Ability to communicate complex and sensitive information relating to service change, automation and AI to a wide range of technical and non technical stakeholders.
Desirable criteria
- Facilitate workshops, interviews and meetings to gather requirements and build consensus.
- Influence and negotiate with stakeholders at different levels of the organisation to achieve agreed outcomes.
- Degree level education or equivalent experience
- Business Analysis, Prince 2 or Agile certification
- Experience working as a Business Analyst or junior PM in a complex organisation
- Experience in digital, automation or AI enabled change
- Experience or knowledge of NHS environment and processes
- Skills / Knowledge
- Ability to analyse complex processes and influence stakeholders
- Excellent communication and facilitation skills
- Exposure to Power Apps, Power Automate, UiPath, Blue Prism or similar tools
- Experience of Service Now and Agile delivery.
- Experience of Agile working practices and tools such as Jira or ServiceNow is desirable.
- Other
- Ability to provide advice and guidance to colleagues on business analysis approaches, automation opportunities and good practice.
- Keep up to date with developments in automation, AI and digital analysis techniques, sharing learning with the wider team.
- Undertake other duties appropriate to the level and responsibilities of the role.
- Ability to communicate complex and sensitive information relating to service change, automation and AI to a wide range of technical and non technical stakeholders.
- Facilitate workshops, interviews and meetings to gather requirements and build consensus.
- Influence and negotiate with stakeholders at different levels of the organisation to achieve agreed outcomes.
- Degree level education or equivalent experience
- Business Analysis, Prince 2 or Agile certification
- Experience working as a Business Analyst or junior PM in a complex organisation
- Experience in digital, automation or AI enabled change
- Experience or knowledge of NHS environment and processes
- Skills / Knowledge
- Ability to analyse complex processes and influence stakeholders
- Excellent communication and facilitation skills
- Exposure to Power Apps, Power Automate, UiPath, Blue Prism or similar tools
- Experience of Service Now and Agile delivery.
- Experience of Agile working practices and tools such as Jira or ServiceNow is desirable.
- Other
- Ability to provide advice and guidance to colleagues on business analysis approaches, automation opportunities and good practice.
- Keep up to date with developments in automation, AI and digital analysis techniques, sharing learning with the wider team.
- Undertake other duties appropriate to the level and responsibilities of the role.
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £42,170 — matches the national scale.
Posted 16d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
This is an exciting opportunity to join the Digital team at Worcestershire Acute Hospitals NHS Trust as an Automation Business Analyst. The role will support the identification, analysis and implementation of automation opportunities that improve efficiency, productivity and service delivery across People and Organisation services.
Working closely with clinical, corporate and Digital teams, you will understand business needs, analyse processes and translate requirements into clear specifications for automation solutions. You will act as a key link between operational services and Automation Developers, helping to ensure that solutions meet user needs and are delivered in line with Trust processes, information governance and clinical safety requirements.
The role offers the opportunity to develop expertise in automation, AI and digital business analysis while contributing to service improvement across the Trust. You will work within an Agile environment and receive training and support to develop the knowledge and skills required to contribute effectively to automation and transformation projects.
Main duties of the job
As an Automation Business Analyst, you will:
- Work with clinical and corporate teams to identify, assess and prioritise opportunities for automation and AI.
- Analyse and map current and future processes, identifying inefficiencies, risks a
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