Assistant Engineering Support Officer
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 18/09/2026
- Closes
- 24/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role supports the Biomedical Engineering (BEM) Department by managing estates assets, planned preventative maintenance (PPM), and staff training. The officer will use a Computer Aided Facilities Management (CAFM) system to schedule and monitor maintenance work, allocate resources, and issue tasks to engineers and contractors. The position also involves financial tracking, invoice processing, meeting organisation, and providing technical support to the front office team. It requires close cooperation with engineering and management staff to ensure efficient departmental operations.
Key responsibilities
- Provide technical and administrative support to Hospital Engineers, including minute-taking and document circulation.
- Monitor external contractor performance and report data to Hospital Engineers.
- Respond to requests from other support departments like Fire, Health & Safety, and Compliance.
- Interrogate completed PPMs, run reports, and issue tasks using the CAFM system.
- Maintain statutory and performance records for engineering plant and services.
- Produce various documents using relevant software packages and update staff records on Trust electronic systems.
Essential criteria
- Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent experience.
- Experience of working in a busy technical office environment or reception service.
- Able to prioritise, plan and organise own tasks.
- Able to work within guidelines.
- Experience of dealing with difficult situations and confrontations.
- Data entry experience and documentation.
- Experience of IT packages - Microsoft office.
- Experience of producing documents to a high standard.
- Understanding of confidentiality and data protection.
- Sound knowledge of office procedures.
- Understanding of customer service.
- Good working knowledge of Microsoft Office packages.
- Ability to work as part of a team.
- Excellent communication skills including telephone, email, face to face.
- Demonstrate good customer service skills.
- Ability to organise and manage own time keeping to schedules and deadlines.
- Ability to use own initiative and work autonomously.
- Willing to take on/learn new skills.
- Ability to show attention to detail and accuracy.
- Ability to adapt to change.
- Ability to work under pressure.
- Ability to store and safeguard confidential documents.
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Desirable criteria
- Previous experience of working in NHS.
- Previous experience of using a CAFM (Computer Aided Facilities Management) system.
- Knowledge of Trust information systems
- Awareness of NHS targets and Trust priorities
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridge University Hospital NHS Foundation Trust
Assistant Engineering Support Officer
The closing date is 24 September 2026
Job summary
The role of the Assistant Engineering Support Officer is to support the BEM Department in close cooperation with other Senior (BEM) Engineering and Management staff.
This role will encompass the day-to-day management of the estates assets, planned preventative maintenance (PPM) and training of estates staff. Support will also be provided to Engineers and Managers on contracted maintenance and tenders.
Using the Computer Aided Facilities Management (CAFM) system, PPM is effectively scheduled to prepare for upcoming planned maintenance work.
The role will liaise with Engineers and Managers to allocate resource for planned works. Issue work to Engineers, and Contractors via mobile devices/paper tickets. Monitor and report PPM Performance.
You will support the department with the receipting of invoices and recharges for maintenance works; working with Excel spreadsheets and CAFM systems to track finance spends; working with engineering teams to support contract information.
You will organise and schedule meetings with external contractors and engineers. Provide technical support to the front of office team by dealing with customers at the reception desk, updating online call support system, filing, data input, post and clock ca
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