Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Hours / week
- 37.5
- Posted
- 18/09/2026
- Closes
- 23/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is an exciting opportunity to join the Mental Health Care Division Admin and Clerical team as a Band 3 Administrator. The role involves supporting Mental Health Services in St Helens, specifically the Admin Hub and reception function. The successful candidate will need excellent communication, organisational skills, and the ability to manage their own workload and work to tight deadlines.
Essential criteria
- Experience of working in an office environment
- Arranging meetings and taking minutes
- Extensive knowledge of office procedures
- Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel
Desirable criteria
- Audio Typing experience
- Experience of working within the NHS or related healthcare experience
- Experience of dealing with members of the public
- Awareness of Recovery Model
- Awareness of children/vulnerable adults guidelines
- Typing/WP RSAIII or equivalent or demonstrable experience
- ECDL
- NVQ3 Business Administration
- GCSE Grade A-C English or equivalent
- SKILLS/KNOWLEDGE
- Good verbal and written communication skills
- Good interpersonal and organisational skills
- Ability to work as member of a team
- Ability to develop, operate and maintain filing systems both manual and electronic
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Ability to communicate effectively in a variety. of settings Able to deal with sensitive issues with tact and diplomacy
- Able to present factual information and refer questions to others where appropriate.
- Ability to prioritise own workload and work to defined timescales.
- Ability to work on own initiative.
- PERSONAL ATTRIBUTES
- Flexible working approach
- Self motivated
- Professional attitude
- Ability to adhere to strict deadlines
- Possess a caring, compassionate and empathic attitude
- Experience of working in an office environment
- Arranging meetings and taking minutes
- Extensive knowledge of office procedures
- Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel
- Audio Typing experience
- Experience of working within the NHS or related healthcare experience
- Experience of dealing with members of the public
- Awareness of Recovery Model
- Awareness of children/vulnerable adults guidelines
- Typing/WP RSAIII or equivalent or demonstrable experience
- ECDL
- NVQ3 Business Administration
- GCSE Grade A-C English or equivalent
- SKILLS/KNOWLEDGE
- Good verbal and written communication skills
- Good interpersonal and organisational skills
- Ability to work as member of a team
- Ability to develop, operate and maintain filing systems both manual and electronic
- Ability to develop effective interpersonal relationships with colleagues in the health care setting
- Ability to communicate effectively in a variety. of settings Able to deal with sensitive issues with tact and diplomacy
- Able to present factual information and refer questions to others where appropriate.
- Ability to prioritise own workload and work to defined timescales.
- Ability to work on own initiative.
- PERSONAL ATTRIBUTES
- Flexible working approach
- Self motivated
- Professional attitude
- Ability to adhere to strict deadlines
- Possess a caring, compassionate and empathic attitude
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 0d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Mersey Care NHS Foundation Trust
Administrator
The closing date is 23 September 2026
Job summary
This is an exciting opportunity to join our Mental Health Care Division Admin and Clerical team as a Band 3 Administrator.
This post will work 37.5 hours per week, supporting Mental Health Services - St Helens.
The successful post holder will support Mental Health Care Admin Hub and the reception function, within St Helens.
Main duties of the job
The post holder will have excellent communication and organisational skills.
Typing/WP ordemonstrableexperience is essential.
Successful applicants will be able to organise their own workload and co-ordinate activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner.
There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.