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Sponsorship unclear
Band 5
Full-time

Quality Assurance and Development Support Technician

East and North Hertfordshire Teaching NHS TrustLister Hospital, Coreys Mill Lane, Stevenage, SG1 4AB, United Kingdom£32,073 - £39,043Closes 22/09/2026

At a glance

Band
Band 5
Contract
Permanent
Pattern
Full-time
Posted
08/09/2026
Closes
22/09/2026

Sponsorship verdict

Sponsorship is not clearly stated in this advert.

The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.

Role summary

This role involves actively participating in training and maintaining training records, as well as training junior staff in Pharmaceutical Quality Assurance, Quality Control, and Good Manufacturing Practice. The technician will support the Senior QA pharmacist in implementing and maintaining the Pharmaceutical Quality Management System. They will also assist the QC Scientist with service delivery, process improvements, and ensuring timely calibration and documentation of QC equipment. The position requires adherence to the Trust's core values of Include, Respect, and Improve.

Essential criteria

  • NVQ3, BTEC inpharmaceutical science or equivalent level of qualification in a live science based discipline followed by further specialist training and experience to degree or equivalent level.
  • Previous Experience
  • Experience in pharmaceutical QA/QC or in a range of pharmaceutical or scientific technical procedures acquired through training or practical experience whilst working in Hospitals, Pharmaceutical or other scientific environments Experience in in Hospitals, Pharmaceutical or other scientific environments
  • Demonstrated ability to undertake staff supervision, training and coaching and day to day organization of tasks or staff rota.
  • Experience in management and investigations of Quality Exceptions and/or research projects, review and interpretation of data
  • Experience of writing of test reports and preparation and implementation of standard operating procedures as well as communication of technical information to other staff and clients
  • Experience in use and understanding of a range of analytical techniques and measurement instrumentation and calibration processes

Desirable criteria

  • Experience in handling hazardous materials and undertaking risk assessments
  • Ability to work with high precision laboratory equipment requiring a high degree of hand-eye co-ordination. Ability to work at speed accurately and concentrate for prolonged periods of time whilst able to deal with interruptions while maintaining accuracy
  • Good IT skills to include proficiency in the use of Microsoft Word, Excel, Access and Power Point
  • Ability to use the technical knowledge, reasoning and professional judgement to critically review and assess complex data and information.
  • Good interpersonal skills and ability to communicate with all levels of staff and customers with confidence, assertiveness and tact. Excellent customer care skills.
  • Ability to allocate and check work of laboratory support staff and less experienced technical staff
  • Knowledge of both chemical and microbiological analytical techniques
  • Knowledge of a range of pharmaceutical technical procedures and scientific testing processes including chemistry, physical and microbiological testing
  • Knowledge of a range of pharmaceutical technical procedures and scientific testing processes including chemistry, physical and microbiological testing
  • Awareness of Health and Safety at Work act, COSHH legislation and understanding of laboratory safety issues.
  • Knowledge of validation requirements for pharmaceutical facilities, equipment and processes.
  • Understanding of equality, diversity and inclusion issues
  • Role model our Trust values every day
  • Required to wear personal protective apparel for prolonged periods of time whilst working in health care clean rooms as well as plant rooms
  • The post holder may be required to work in aseptic facilities and therefore they must not be a 'high shedder'( this term describes excessive skin shedding that may be caused by some skin conditions
  • Required to have the ability to carry and handle moderately heavy equipment as well as the ability to occasionally work at height and also in confined spaces
  • Required to be flexible and willing to work out of hours and at weekends to meet customer service demands
  • Must have the ability to travel to customer sites as required, may be necessary out of hours and at short notice
  • Qualifications / Training
  • NVQ3, BTEC inpharmaceutical science or equivalent level of qualification in a live science based discipline followed by further specialist training and experience to degree or equivalent level.
  • Previous Experience
  • Experience in pharmaceutical QA/QC or in a range of pharmaceutical or scientific technical procedures acquired through training or practical experience whilst working in Hospitals, Pharmaceutical or other scientific environments Experience in in Hospitals, Pharmaceutical or other scientific environments
  • Demonstrated ability to undertake staff supervision, training and coaching and day to day organization of tasks or staff rota.
  • Experience in management and investigations of Quality Exceptions and/or research projects, review and interpretation of data
  • Experience of writing of test reports and preparation and implementation of standard operating procedures as well as communication of technical information to other staff and clients
  • Experience in use and understanding of a range of analytical techniques and measurement instrumentation and calibration processes
  • Experience in handling hazardous materials and undertaking risk assessments
  • Ability to work with high precision laboratory equipment requiring a high degree of hand-eye co-ordination. Ability to work at speed accurately and concentrate for prolonged periods of time whilst able to deal with interruptions while maintaining accuracy
  • Good IT skills to include proficiency in the use of Microsoft Word, Excel, Access and Power Point
  • Ability to use the technical knowledge, reasoning and professional judgement to critically review and assess complex data and information.
  • Good interpersonal skills and ability to

Useful to know

Band 5 pay context

Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.

This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 1d ago · Closes in 14d

Plenty of time to prepare a strong application.

Full advert · preview

East and North Hertfordshire Teaching NHS Trust

Quality Assurance and Development Support Technician

The closing date is 22 September 2026

Job summary

We are recruiting for a Quality Assurance and Development Support Technicianwho shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

To actively participate in all training activities related to the post and keep own training records up to date. To train new and junior members of staff in aspects of Pharmaceutical Quality Assurance, Quality Control and Good Manufacturing Practice

At the heart of everything we do are our core values:Include,Respect,andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

To provide active support to Senior QA pharmacist in implementation and maintenance of Pharmaceutical Quality Management System

To provide active support to QC Scientist [Operations& Development] with implementation and monitoring of service delivery and process improvements and developments.

To ensure all routine calibration and service activities for QC equipment are completed on time and correctly documented.

To actively participate in all training activities related to the post and keep own training records up to date.To train new and junior members of staff in aspects of

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