Medical Secretary - Rheumatology
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 11/09/2026
- Closes
- 20/09/2026
Sponsorship verdict
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The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This is a full-time Band 3 Medical Secretary role within the Rheumatology team at Torbay Hospital. The successful candidate will provide comprehensive secretarial, administrative, and clerical support, ensuring an effective and efficient service. The role requires working with minimal supervision, prioritising workloads, and supporting the Admin Team Leader with change management. Excellent organisational, secretarial, and communication skills are essential for this position.
Key responsibilities
- Support the day-to-day administration of the service.
- Facilitate patient pathways by coordinating, booking, and tracking treatments and appointments.
- Answer the nurse helpline and respond to email queries.
- Independently deal with patient/carer telephone calls and enquiries, resolving problems or referring to clinicians.
- Ensure all test results and investigations are tracked, shown to consultants, and appropriate action is taken.
- Maintain clinical diaries, manage medical staff leave arrangements, and undertake various office duties.
Essential criteria
- Good standard of education (to include GCSE grade C in Maths and English or equivalent)
- Typing at a level of speed and accuracy equivalent to 40 wpm
- Proven secretarial and administrative experience
- Ability to effectively use Microsoft Office software
- Customer care experience of providing a customer focused service
- Sound understanding and observance of the principles of good data management, including legal responsibilities for data protection
- Excellent organisational and typing skills
- Ability to work on own initiative, prioritise own workload and achieve deadlines
Desirable criteria
- AMSPAR / Medical terminology qualification
- Typing ability to a minimum of RSA II (or equivalent)
- Medical Secretary/NHS experience
- Knowledge and experience of the Trust patient administrative and information systems
- Understanding of Referral to Treatment Pathways
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 9d
Plenty of time to prepare a strong application.
Full advert · preview
Torbay and South Devon NHS Foundation Trust
Medical Secretary - Rheumatology
The closing date is 20 September 2026
Job summary
An exciting opportunity has arisen for a full time Band 3 Medical Secretary working within the Rheumatology team at Torbay Hospital.
The successful candidate willprovide comprehensive and high quality secretarial, administrative and clerical support to the department ensuring an effective and efficient service is delivered.
- You will work with very little supervision, prioritising and managing your own workload on a day-to-day basis.
- You will support the Admin Team Leader to undertake change management.
- You will have excellent organisational, secretarial and communication skills, with a pass in GCSE English Language.
This opportunity is open to existing employees of Torbay and South Devon NHS Foundation Trust. Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
Main duties of the job
- Support the day-to-day administration of the service
- Facilitate patient pathways by coordinating, booking and proactively tracking the timeliness of patient's treatments and appointments for patients requiring medication therapies
- Answer the nurse helpline and to respond to email queries
- Independently deal with patient/carer telephone calls
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