NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 17/08/2026
- Closes
- 31/08/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role involves working as an NHS 111 Integrated Urgent Care Clinical Advisor, providing initial clinical assessment and advice to patients over the phone. You will handle a diverse range of calls, from serious emergencies to minor ailments, and collaborate with a multidisciplinary team to ensure patients receive appropriate care. The position requires strong communication skills, computer literacy, and a passion for high-quality patient care, working in a fast-paced office environment.
Key responsibilities
- Evaluate patients in various medical situations, from emergencies to minor ailments.
- Provide support to individuals in mental health crises or distressed parents.
- Clinically access patient symptoms over the phone.
- Collaborate with a multidisciplinary team including health advisors, nurses, and paramedics.
- Ensure patients receive the right care in the right place.
Essential criteria
- Recent professional experience
- Triage experience
- Customer service experience
- Experience of dealing with emotionally charged situations
- Registered General Nurse (RN1, RNA,) Specialist Practitioner or Paramedic
- Valid registration with NMC/HCPC
Desirable criteria
- Previous experience in a call centre environment such as NHS Direct
- Supervisory/Coaching/Mentoring experience
- Teaching or assessing qualification
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £48,117 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
South Central Ambulance Service NHS Foundation Trust
NHS 111 Integrated Urgent Care Clinical Advisor - Milton Keynes
The closing date is 31 August 2026
Job summary
NHS 111 Integrated Urgent Care Clinical Advisor
NHS 111 Clinical Advisors - salary: Band 6 (£39,959 - £48,117) + unsocial hours allowance as per section 2 Agenda for Change.
Are you equipped to evaluate a person in the midst of a stroke or heart attack, and equally prepared to provide support to someone suffering from a sore throat or toothache? Can you handle the responsibility of calming someone in a mental health crisis or comforting a distressed parent whose child has taken a fall and bumped their head? The 111 Service fields a diverse range of calls, meaning that no two calls are ever the same. As an initial point of contact for patients, you have the opportunity to significantly impact their care and overall experience.
Full and part time positions available.
We're now inviting new team members to join our upcoming training courses starting in September and October 2026. Apply now to secure your place and kick-start your journey with us!
You need to be aware of the stresses of the job and what impact they may have on you as an individual. Please consider these points carefully before applying for this role.
**This is an office based role in our Milton Keynes office, home/remote work
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