Workforce Systems Administrator
At a glance
- Band
- Band 4
- Contract
- Secondment
- Pattern
- Full-time
- Posted
- 01/09/2026
- Closes
- 09/09/2026
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Role summary
This role involves supporting the Workforce Systems team by managing ESR, HealthRoster, and payroll-related queries for over 10,000 colleagues. You will handle the Workforce Systems Helpdesk, provide guidance on NHS terms and conditions, and contribute to HR projects. A key responsibility is payroll administration, ensuring accurate data submission and resolving payroll queries with an external provider. The ideal candidate enjoys problem-solving, delivers excellent customer service, and thrives in a fast-paced environment.
Essential criteria
- HR or IT qualification e.g. Foundation Certificate in HRM/Diploma
- Experience working within an NHS HR/IT setting
- Ability to work under pressure with changing and conflicting priorities
- Technical Skills Competencies
- Detailed knowledge of ESR and other HR systems as required
- Good verbal and written communication with the ability to liaise with all levels of staff
- Experience of working effectively in a team and individually
- Knowledge of Microsoft Office
Desirable criteria
- Knowledge of computerised staff record systems
- Understanding of workforce processes
- Other requirements specific of the role
- Flexible approach to work
- Excellent team worker demonstrating respect and value for others
- Personal Attributes
- Proven track record of effective prioritisation and organisation of tasks
- Flexibility to support other workforce systems tasks
- Language Requirement
- Able to speak English as necessary to undertake the role
- HR or IT qualification e.g. Foundation Certificate in HRM/Diploma
- Experience working within an NHS HR/IT setting
- Ability to work under pressure with changing and conflicting priorities
- Technical Skills Competencies
- Detailed knowledge of ESR and other HR systems as required
- Good verbal and written communication with the ability to liaise with all levels of staff
- Experience of working effectively in a team and individually
- Knowledge of Microsoft Office
- Knowledge of computerised staff record systems
- Understanding of workforce processes
- Other requirements specific of the role
- Flexible approach to work
- Excellent team worker demonstrating respect and value for others
- Personal Attributes
- Proven track record of effective prioritisation and organisation of tasks
- Flexibility to support other workforce systems tasks
- Language Requirement
- Able to speak English as necessary to undertake the role
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 6d ago · Closes in 3d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Dorset NHS Foundation Trust
Workforce Systems Administrator
The closing date is 09 September 2026
Job summary
Looking for a role where no two days are the same? Join the Workforce Systems team at University Hospitals Dorset NHS Foundation Trust and help keep the systems and processes that support over 10,000 colleagues running smoothly.
As a Workforce Systems Administrator, you'll provide support for ESR, HealthRoster and payroll-related queries, working closely with managers, staff and teams across HR, Resourcing, Temporary Staffing and Medical Staffing.
This is a busy and rewarding role where you'll help manage the Workforce Systems Helpdesk, resolve queries, provide guidance on NHS terms and conditions, and contribute to workforce and HR projects.
You'll also play a key role in payroll administration, ensuring workforce data is accurate, validated and submitted in line with payroll deadlines. Working closely with our external payroll provider, you'll help investigate and resolve payroll queries, maintain data quality and support the delivery of accurate and timely pay.
We're looking for someone who enjoys problem-solving, delivers excellent customer service and thrives in a fast-paced environment. Whether supporting colleagues with systems issues, analysing workforce data or improving processes, you'll be part of a team dedicated to making U
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