Single Point of Assessment and Rapid Response Triage Nurse (SPA)
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 21/09/2026
- Closes
- 04/10/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role is for a dynamic and experienced District Nurse or Nurse Practitioner to work within the Single Point of Assessment (SPA) hub. The SPA clinician coordinates and manages referrals for community services, triaging calls for the Rapid Response Service and other community health referrals. The position involves communicating with patients via telephone, without direct face-to-face contact, and requires strong clinical triaging expertise and communication skills. The aim is to support people to remain independent and healthy, preventing hospital admissions and shortening hospital stays.
Essential criteria
- DN qualification (certificate, diploma or degree) or knowledge of community services
- Registered nurse or paramedic
- Previous experience in triaging
- Knowledge of Community Services
- Recent experience working within the community or acute setting
- Experience managing resources and workload, e.g. effective use of team skill mix, appropriate delegation of patient care, supervision of junior staff
- Recent Triage Experience.
Desirable criteria
- Knowledge of discharge planning
- Knowledge and Awareness
- Ability to maintain access databases and excel spread sheets.
- Understanding of current issues, policies and frameworks
- Knowledge and understanding of needs of patients carers and knowledge of relevant statutory and voluntary services and how to access these
- Knowledge and understanding of the role and function of the all Community and Acute Services
- Knowledge and understanding of clinical governance, risk management, and ability to work in partnership with the clinical team leader to implement strategies
- Working knowledge of equal opportunities, equities and diversities
- Working knowledge and understanding of the importance of confidentiality
- Skills and Abilities
- Ability to work collaboratively with team members, other professionals and agencies and autonomously
- Ability to adopt a constructive and logical approach to dealing with conflict, and to challenge and support others appropriately and assertively
- Ability to manage complaints effectively
- Excellent interpersonal and verbal communication skills, ability to establish rapport and work effectively with colleagues and others, to influence and negotiate and facilitate equitable access to service.
- Ability to take proactive approach to facilitating hospital discharge / preventing inappropriate admission
- Good written communication skills, ability to produce contemporaneous accurate and concise patient records, reports and other relevant documentation when working within time constraints
- Ability to manage own and others time effectively, e.g. reprioritising when working under pressure district nursing, and to seek opportunities to do this
- Ability and willingness to contribute to service development opportunities, e.g. developing guidelines, policies, primary care services
- Ability to work independently using initiative and making decisions appropriately
- IT literate
- Other Factors
- Ability to work flexibly including unsocial hours and weekends
- IT Skills
- Qualification/Educat/Training
- DN qualification (certificate, diploma or degree) or knowledge of community services
- Registered nurse or paramedic
- Previous experience in triaging
- Knowledge of Community Services
- Recent experience working within the community or acute setting
- Experience managing resources and workload, e.g. effective use of team skill mix, appropriate delegation of patient care, supervision of junior staff
- Recent Triage Experience.
- Knowledge of discharge planning
- Knowledge and Awareness
- Ability to maintain access databases and excel spread sheets.
- Understanding of current issues, policies and frameworks
- Knowledge and understanding of needs of patients carers and knowledge of relevant statutory and voluntary services and how to access these
- Knowledge and understanding of the role and function of the all Community and Acute Services
- Knowledge and understanding of clinical governance, risk management, and ability to work in partnership with the clinical team leader to implement strategies
- Working knowledge of equal opportunities, equities and diversities
- Working knowledge and understanding of the importance of confidentiality
- Skills and Abilities
- Ability to work collaboratively with team members, other professionals and agencies and autonomously
- Ability to adopt a constructive and logical approach to dealing with conflict, and to challenge and support others appropriately and assertively
- Ability to manage complaints effectively
- Excellent interpersonal and verbal communication skills, ability to establish rapport and work effectively with colleagues and others, to influence and negotiate and facilitate equitable access to service.
- Ability to take proactive approach to facilitating hospital discharge / preventing inappropriate admission
- Good written communication skills, ability to produce contemporaneous accurate and concise patient records, reports and other relevant documentation
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £42,939 – £50,697 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Croydon Health Services NHS Trust
Single Point of Assessment and Rapid Response Triage Nurse (SPA)
The closing date is 04 October 2026
Job summary
Single Point of Assessment and Rapid Response Triage Nurse (SPA)
BAND 6
Normal shift pattern is 08:00-20:30.
Shifts will include Bank Holidays and weekend working. Croydon Health Services are in a new Alliance Partnership with other health and social care providers in Croydon and is an integrated service. This means bringing together health and social care teams who work to support people to remain independent and healthy in particular to prevent admissions to hospital and shorten hospital stays.
The Single Point of Assessment is a hub where all community referrals are received 7 days per week.
Are you a dynamic, flexible, innovative and motivated experienced District Nurse or Nurse practitioner with an extensive knowledge of community services? Clinical triaging expertise and good communication skills are required as well as excellent time management and prioritization skills is essential for this role.
This post may close early due to the receipt of sufficient applications. However, if we have not contacted you within four weeks of the closing date of this post, please presume that you have not been successful on this occasion.
We highly recommend contact or visiting the service before applying.
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