Infrastructure Manager
At a glance
- Band
- Band 7
- Contract
- Permanent
- Pattern
- Full-time, Part-time, Flexible working
- Posted
- 11/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
The Infrastructure Manager will join the Unified Communications Division at Cambridge University Hospitals NHS Foundation Trust, focusing on enabling communication across the hospitals. This role is crucial for delivering and managing the primary Data Centre and over 100 cab room environments, including all layer one infrastructure and telephony services across the Biomedical Campus. The successful candidate will need strong project management and presentation skills to oversee necessary programmes of work. The role is a Linked Grade position, with the starting band potentially being 6 if a Certified Data Centre Management Professional (CDCMP) certification or equivalent is not held, progressing to band 7 upon completion within the first year.
Key responsibilities
- Deliver and manage the tier 2/3 standard Data Centre and cab room infrastructure to meet high availability targets.
- Draft standards, protocols, prioritise and manage an uplift programme for the warranted cab room environment (cooling, uninterrupted power, environmental monitoring) across the CUH estate.
- Be responsible for cabling standards for voice and data services, ensuring performance and fire safety requirements are met.
- Support service desk engineers in managing VoIP, hybrid and mobile telephony services across the Trust.
- Work alongside other Trust departments, third-party service providers, and contractors to meet requirements.
- Participate in the duty engineer arrangements, supporting the duty engineer and Service Desk Manager as required, including being part of an on-call rota.
Essential criteria
- oDegree or equivalent professional qualification or equivalent relevant experience
- oPRINCE 2 Foundation or equivalent industry standard project methodology qualification
- oProven track record of professional and personal development
Desirable criteria
- oPRINCE 2 Practitioner equivalent industry standard project methodology qualification
- oITIL certification
- oChange Management qualification
- oLeadership qualification
- oInfrastructure architecture qualification
- oDevelopment qualification
- oMicrosoft server administration certification
- oExperience of working within technical project teams in a voice, contact centre, or IT environment
- oEffectively working across organisational and operational boundaries
- oSignificant experience of project planning, monitoring and implementation
- oExperience of capturing stakeholder needs, assessing, defining and justifying those needs to arrive at an agreed schedule of requirements using appropriate communication and engagement channels
- oExperience of identifying and monitoring risks and issues, planning how to mitigate / respond to those risks and issues and implementing the responses
- oExperience of clearly defining roles, responsibilities and accountabilities and establishing controls and approval routes appropriate to each stage of the project to monitor project progress and compliance, including project reviews
- oExperience of identifying, quantifying, mapping and tracking project benefits to justify investment in the project, and to provide assurance that the benefits identified can be realised
- oExcellent written and verbal skills
- oExcellent presentation skills
- oChange management experience
- oBudget management/Financial management
- oHands on technical IT experience whether that be in a development, support or implementation role
- oExperience of CAFM solutions
- oBusiness requirements analysis
- oSharePoint folder and view configuration and administration
- oBusiness process review and modification
- oSQL Server database management experience
- oExperience of configuring, supporting, securing and managing Microsoft based systems
- oExperience in an IT support role
- oExperience in a software development role
- oDigital transformation and automation of manual and sometimes legacy paper based processes
- oSystem migration from on premise to cloud environment
- oPrevious NHS experience
- oA technical knowledge of business system server environments
- oA knowledge of underlying infrastructures (Networking, Windows Server, Virtual Servers) and its impact on business system performance and availability
- oSharePoint environment and data management knowledge
- oChange management processes and their importance for maintaining environment integrity
- oKnowledge of Estates and Facilities requirements in a Hospital environment
- oKnowledge of one or more programming languages
- oKnowledge of various virtualisation technologies and networking environments
- oKnowledge of access and audit control systems
- oCCTV knowledge
- oRadio system knowledge
- oCar parking system knowledge
- oProactive with drive and enthusiasm
- oAble to work under own initiative
- oAble to work as part of a team and share knowledge
- oDiscretion and integrity
- oGood customer and interpersonal skills
- oSelf-motivated and able to motivate others
- oWell organised with excellent documentation skills along with presentation skills
- oExcellent written and verbal skills
- oAble to influence others
- oInner composure, able to recover quickly from setbacks and learn from them
- oDemonstrate ownership of issues and proactively see them through to completion without prompting
- oThe ability to work on parallel tasks to a high standard and to time constraints
- oAbility to plan, prioritise, manage workloads, set appropriate goals, be visible, and make decisions alone if necessary
- oConflict resolution
- Additional Requirements
- oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent
- oCoach, mentor and develop other colleagues to support succession planning
- oShare knowledge and experience willingly to improve all colleague's knowledge appropriately and promote c
Useful to know
Agenda for Change 2024/25 pays Band 7 at £46,148 – £52,809 a year, across England.
This advert: £49,387 – £56,515 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 16d
Plenty of time to prepare a strong application.
Full advert · preview
Cambridge University Hospital NHS Foundation Trust
Infrastructure Manager
The closing date is 27 September 2026
Job summary
We have an exciting opportunity for an Infrastructure Manager to join the Infrastructure team within the Unified Communications Division at Cambridge University Hospitals NHS Foundation Trust. The Unified Communications Infrastructure team has a broad role in enabling communication across the hospitals. This includes telephony, mobile and unified communications services as well as infrastructure supporting IT services for these highly regarded hospitals.
The Infrastructure Manager role is key in delivering and managing the primary Data Centre and over 100 cab room environments, all layer one infrastructure as well as telephony services across the Biomedical Campus. The candidate will have good project management and presentation skills to deliver the necessary programmes of work.
This is a Linked Grade role, with the salary dependent on experience. It is a requirement of the role for the candidate to hold a Certified Data Centre Management Professional (CDCMP) certification, or equivalent cabling or networking accreditation. If the successful candidate does not meet the criteria for qualifications the starting grade will be band 6, progressing to band 7 following completion of the certification within the first year in post.
Main duties
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