Service Information Analyst
At a glance
- Band
- Band 6
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 08/09/2026
- Closes
- 22/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This analytical role within the Talking Therapies Division focuses on using performance intelligence and digital tools to enhance service operations, inform decisions, and improve patient outcomes. The post holder will report to the Senior Performance Analyst and contribute to effective operational management and service improvement. A key aspect involves writing SQL queries and supporting Power BI reporting development. The role also encourages innovation with digital tools like Power Automate, RPA, and AI to boost efficiency and data quality.
Essential criteria
- Graduate level qualification and/or relevant suitable experience or knowledge.
- Evidence of continuing professional development.
Desirable criteria
- Relevant academic or vocational qualification relating to IT, analysis, statistics or dashboard development
- Experience of writing SQL queries against a data warehouse or relational database environment.
- Experience of extracting and interrogating data to respond to information requests accurately and to deadlines.
- Experience of validating data and ensuring data quality in reporting or data submissions.
- Experience within a performance and information role.
- Experience of building, or supporting the development of, Power BI or similar dashboards and reports.
- Experience using Power Automate, Robotic Process Automation or Microsoft Copilot.
- Experience of supporting clinical or operational audits.
- Experience within an NHS performance and information role.
- Experience of handling Freedom of Information (FOI) requests in compliance with statutory deadlines.
- Project management training (e.g. PRINCE2).
- Awareness of NHS Talking Therapies context and performance priorities.
- Understanding of Information Governance principles, GDPR and NHS data standards.
- Familiarity with emerging tools such as Power Automate, Robotic Process Automation and LLMs.
- Understanding of analytical and statistical techniques used to measure performance in the NHS, e.g. SPC charts.
- Skills and Abilities
- Proficiency in writing SQL to extract, combine and manipulate data.
- Able to interpret complex data and communicate findings clearly and accurately, both verbally and in writing, to non-technical colleagues and stakeholders, including through dashboards and visual reports.
- Good organisational skills, able to plan, manage and prioritise own workload to meet deadlines.
- Able to work effectively as part of a team, sharing knowledge and supporting colleagues.
- Able to work with a degree of autonomy, demonstrating initiative and a proactive, self-motivated approach.
- Working proficiency in Power BI, including dashboards, DAX and data modelling, or equivalent experience with another platform.
- Professional, conscientious and diplomatic approach to work.
- Strong analytical and judgement skills.
- Commitment to equality, diversity and inclusion in all aspects of service delivery.
- Education / Qualifications
- Graduate level qualification and/or relevant suitable experience or knowledge.
- Evidence of continuing professional development.
- Relevant academic or vocational qualification relating to IT, analysis, statistics or dashboard development
- Experience of writing SQL queries against a data warehouse or relational database environment.
- Experience of extracting and interrogating data to respond to information requests accurately and to deadlines.
- Experience of validating data and ensuring data quality in reporting or data submissions.
- Experience within a performance and information role.
- Experience of building, or supporting the development of, Power BI or similar dashboards and reports.
- Experience using Power Automate, Robotic Process Automation or Microsoft Copilot.
- Experience of supporting clinical or operational audits.
- Experience within an NHS performance and information role.
- Experience of handling Freedom of Information (FOI) requests in compliance with statutory deadlines.
- Project management training (e.g. PRINCE2).
- Awareness of NHS Talking Therapies context and performance priorities.
- Understanding of Information Governance principles, GDPR and NHS data standards.
- Familiarity with emerging tools such as Power Automate, Robotic Process Automation and LLMs.
- Understanding of analytical and statistical techniques used to measure performance in the NHS, e.g. SPC charts.
- Skills and Abilities
- Proficiency in writing SQL to extract, combine and manipulate data.
- Able to interpret complex data and communicate findings clearly and accurately, both verbally and in writing, to non-technical colleagues and stakeholders, including through dashboards and visual reports.
- Good organisational skills, able to p
Useful to know
Agenda for Change 2024/25 pays Band 6 at £37,338 – £44,962 a year, across England.
This advert: £39,959 – £48,117 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Greater Manchester Mental Health NHS Foundation Trust
Service Information Analyst
The closing date is 22 September 2026
Job summary
This is an analytical role within the Talking Therapies Division at Greater Manchester Mental Health Trust. Reporting to the Senior Performance Analyst, the post holder will use performance intelligence and modern digital tools to help services operate more effectively, inform decision-making and improve outcomes for people accessing Talking Therapies across Greater Manchester.
Working alongside the Senior Performance Analyst, the post holder will provide performance analysis and reporting that underpins effective operational management, service improvement and decision-making across the Division, improving delivery against national targets.
Through clear analysis and reporting, the role will support better access, shorter waiting times and stronger recovery outcomes for people using NHS Talking Therapies services.
Main duties of the job
A particular focus of the role is writing SQL queries to extract and interrogate data in response to information requests, alongside supporting the development of Power BI reporting.
Innovation and development are part of the role. The post holder will seek to make the best use of digital tools such as Power BI, SQL, Power Automate, Robotic Process Automation and AI to improve efficiency and data
Join the community to read the full pack, responsibilities and person-specification in one place.
Your seat is reserved — activate it
CareerHive is included with your CareerHive Skool community membership. If you haven't claimed your account yet, join the community (or sign in with the same email you joined with) to unlock the full advert, the apply link, HiveMind AI interview & application suite, your private vault, and daily sponsorship alerts.