Band 3 NDP Administrator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time, Flexible working
- Posted
- 21/08/2026
- Closes
- 02/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role provides comprehensive secretarial and administrative support to the NDP Service, involving liaison with parents/carers and collaborative work with the admin team. Key responsibilities include maintaining patient records, supporting the clinical team, and managing communications. The post holder must exercise initiative and maintain confidentiality at all times.
Essential criteria
- 5 or more GCSE/O levels to include English and Maths or equivalent
- 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent
Desirable criteria
- Advanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL or equivalent demonstrable experience.
- Certificate in Medical Terminology Level 2 or Level 3
- General Secretarial experience.
- Experience in a clinical setting.
- Experience of working within a team
- Experience of using an audio transcription system, preferably digital dictation.
- Skills/Knowledge
- Knowledge of Microsoft and database software packages
- A knowledge of Medical Terminology
- Internet - email
- Office procedures
- Filing systems
- Ability to take notes at meetings
- Ability to supervise temporary and junior members of staff
- Must be able to observe confidentiality at all times.
- Other Job Requirements
- To act responsibly and professionally at all times
- Ability to travel between bases as required.
- 5 or more GCSE/O levels to include English and Maths or equivalent
- 'A' Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent
- Advanced keyboard skills/RSAIII or OCR equivalent/Advanced ECDL or equivalent demonstrable experience.
- Certificate in Medical Terminology Level 2 or Level 3
- General Secretarial experience.
- Experience in a clinical setting.
- Experience of working within a team
- Experience of using an audio transcription system, preferably digital dictation.
- Skills/Knowledge
- Knowledge of Microsoft and database software packages
- A knowledge of Medical Terminology
- Internet - email
- Office procedures
- Filing systems
- Ability to take notes at meetings
- Ability to supervise temporary and junior members of staff
- Must be able to observe confidentiality at all times.
- Other Job Requirements
- To act responsibly and professionally at all times
- Ability to travel between bases as required.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 9d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
Job summary
This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Provision of a comprehensive secretarial and administrative service for the NDP Service. Liaising with Parents/Carers. To work collaboratively with other admin team members. All patient records on RIO to be maintained and updated accurately. Help support the setup of appropriate activity and distribution of work to the NDP clinical team. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality is maintained at all times.
Providing day to day support to the NDP clinical team.
Main duties of the job
Receive telephone calls from parents/carers and schools, ensuring the team, has relevant up-to-date notes.
Responding to all emails through the generic email (net) account and taking appropriate action as required.
Making and receiving telephone calls, both internally and externally, ensuring all messages are taken and relayed accurately to the appropriate member of the Team. Using own judgement to resolve problems arising.
Dealing appropriately with frustrated/angry parents/carers that are still waiting to be seen by the service. Signposting parents/carers where they can seek further support and give suitable nonclinical advice.
Help investigate and resolve
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