A&E Medical Support Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time, Flexible working
- Posted
- 18/09/2026
- Closes
- 04/10/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a Medical Support Secretary to join a busy A&E department. The main duties involve medical audio typing, administrative tasks like booking appointments and updating logs, and handling telephone enquiries. The successful candidate will need to be organised, detail-oriented, proficient with computers, and possess excellent communication skills to manage patient expectations and provide good customer service.
Essential criteria
- Word processing - Qualified to RSA II or equivalent qualification/demonstrable skills
- Experience of successfully working within a team tight time frames and to deadlines
Desirable criteria
- PA Experience
- Secretarial knowledge of office practice and procedures
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Knowledge of the Trust's current information technology systems e.g, Medisec, iSOFT, PAS, CRIS, Symphony, Healthviews etc.
- Good written and verbal communication skills
- Word processing - Qualified to RSA II or equivalent qualification/demonstrable skills
- Experience of successfully working within a team tight time frames and to deadlines
- PA Experience
- Secretarial knowledge of office practice and procedures
- A good understanding of Microsoft Office and Outlook, audio typing experience (RSA II or equivalent)
- Knowledge of the Trust's current information technology systems e.g, Medisec, iSOFT, PAS, CRIS, Symphony, Healthviews etc.
- Good written and verbal communication skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 16d
Plenty of time to prepare a strong application.
Full advert · preview
Northern Care Alliance NHS Foundation Trust
A&E Medical Support Secretary
The closing date is 04 October 2026
Job summary
With demand on our services at an all-time high, the role our department provides has never been more critical. We have an opportunity for a Medical Support Secretary to join our busy team.
We will give you:
- The chance to make a difference to people in our local communities.
- Monday to Thursday with hours which suit you and the department requirements.
- Career development opportunities.
Main duties of the job
As a Support Secretary your main duties will cover :
- Medical audio typing.
- Carry out administrative instructions including booking and cancelling appointments, updating investigation logs and supporting the Medical secretaries when required.
- Deal with internal and external telephone enquiries from patients, staff and external agencies.
- Undertake routine office duties including printing, scanning and filing.
To do this we need you to :
- Be able to prioritise your workload effectively.
- Pride yourself on being organised.
- Have an excellent eye for detail.
- Be confident using a computer and Microsoft Office.
- Have an excellent telephone manner.
- Be able to communicate effectively and manage patient expectation.
- Strive to give our patients an excellent customer service.
- Be enthusiastic, resi
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