Microsoft Licensing Optimisation Officer
At a glance
- Band
- Band 5
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 02/10/2026
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Role summary
This role involves managing, optimising, and reporting on Microsoft licensing across the Trust. A key responsibility is migrating users from Microsoft Office 365 E3 to E1 licensing, including data migration to Teams and OneDrive. The postholder will provide specialist advice on Microsoft licensing models, identify cost-saving opportunities, and ensure compliance. This position is critical for digital transformation and value for money.
Key responsibilities
- Maintain accurate records of all Microsoft licensing assets and monitor allocation/utilisation.
- Identify and migrate suitable staff from E3 to E1 licensing, including creating Teams channels and migrating data.
- Ensure compliance with Microsoft licensing requirements and maintain governance procedures.
- Produce monthly licence utilisation reports and dashboards, providing management information to ICT leadership.
- Support the delivery of the Trust Digital Strategy and assist with the adoption of new Microsoft technologies.
- Provide in-person training as required and travel to Trust sites.
Essential criteria
- Able to work independently, prioritise competing demands and deliver agreed outcomes within deadlines.
- Customer-focused and able to manage change sensitively while maintaining service continuity.
- Able to travel between Trust sites when required.
- Committed to equality, diversity, inclusion, confidentiality and the Trust values.
- Good working knowledge of Microsoft 365 licensing concepts, licence assignment and user lifecycle management.
- Competent in Microsoft Teams, SharePoint, OneDrive and Excel, including data analysis and reporting including permissions management.
- Able to interpret complex licensing information and translate it into clear, practical advice.
- Strong analytical, numerical, organisational and problem-solving skills with excellent attention to detail.
- Effective written and verbal communication skills, with the ability to engage and train staff at all levels.
- Understanding of information governance, cyber security, access permissions and data protection requirements.
- Experience of administering or supporting Microsoft 365 services and user licensing in a large organisation.
- Experience of analysing licence allocation, utilisation or financial data and producing accurate management reports.
- Experience of supporting users through service change, including migration, guidance and issue resolution.
- Experience of maintaining accurate records, procedures and audit evidence.
- Formal qualifications in Information technologyBusiness Management or equivalent relevant experience.
- Evidence of continuing professional development relevant to Microsoft 365, software licensing or digital services
Desirable criteria
- Flexible approach to working patterns to support planned migration activity when required.
- Knowledge of Microsoft 365, Azure, Power Platform and Copilot administration or reporting tools.
- Knowledge of software asset management, procurement, contract renewal and licence compliance principles.
- Knowledge of NHS Administrative Tools for license and user management.
- Experience of using Active Directory and NTFS permissions.
- Experience of creating dashboards or management information
- Experience within the NHS or another complex public-sector organisation.
- Experience of Microsoft 365 E3/E1 licence optimisation, Teams and OneDrive migrations, Azure, Power Platform or Copilot licensing.
- Experience of working with Procurement, Finance, suppliers or software audits.
- Microsoft Fundamentals certification, for example MS-900, AZ-900 or PL-900.
- ITIL Foundation, Software Asset Management or Microsoft licensing-related training
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
County Durham & Darlington NHS Foundation Trust
Microsoft Licensing Optimisation Officer
The closing date is 02 October 2026
Job summary
The Microsoft
Licence Optimisation Officer will support and deliver the effective management,
governance, optimisation and reporting of Microsoft licensing across the Trust.
The postholder
will be responsible for ensuring that Microsoft licences are correctly
assigned, utilised and monitored to maximise value for money, ensure
compliance, support digital transformation initiatives and reduce unnecessary
expenditure.
A key element
of this role is to migrate users from Microsoft Office 365 E3 licensing to E1
licensing utilising Microsoft Teams for shared folderfile access and migrating
data from shared network drives and personal folders to secure Teams folders
and OneDrive in a timely manner, working closely with Trust staff of all
disciplines to complete the migration while providing technical solutions to
ensure the migration and use of the E1 license is successful.
The role will
provide specialist support and advice on Microsoft licensing models including
Microsoft 365, Azure, Power Platform, Copilot and associated cloud services.
The postholder will identify opportunities to reduce licensing costs, improve
utilisation, support procurement decisions and ensure that the Trust receives
maximum benefit from existing investments.
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