Team Secretary
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 27/08/2026
- Closes
- 10/09/2026
Sponsorship verdict
Candidates needing sponsorship are encouraged to apply.
HiveMind found a sponsorship-friendly statement in the source advert welcoming applicants who require a visa. Always confirm on the source before applying.
“Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.”Quoted verbatim from the source advert
Role summary
This role is for a proactive and passionate Team Secretary to join a Community Mental Health Team (CMHT). The successful candidate will provide high-quality secretarial and administrative support to the Consultant Psychiatrist and multidisciplinary team. This position is ideal for someone who enjoys working independently, uses their initiative, and takes pride in keeping services running smoothly. The team is committed to continuous improvement, learning, and enhancing patient experience and outcomes. You will be an integral member, with opportunities for skill development and career growth within mental health services.
Essential criteria
- Educated to GCSE level (or equivalent) including English, or equivalent relevant experience
- Good working knowledge of medical terminology
Desirable criteria
- Formal secretarial or administrative qualification (e.g. NVQ, RSA, AMSPAR or equivalent)
- Awareness of mental health services and multidisciplinary team working
- Proven experience in an administrative or secretarial role, preferably within health or social car
- Experience of medical audio and copy typing
- Experience of minute-taking and diary management
- Experience of working in a busy, pressurised environment with competing priorities
- Previous experience working within an NHS or healthcare setting
- Experience supporting a Community Mental Health Team (CMHT) or similar clinical service
- Experience of using clinical systems (e.g. PAS, WPAS, ESR, or other NHS systems)
- Skills & Abilities
- Ability to work independently, using own initiative to manage workload and resolve problems
- Excellent organisational and time-management skills
- Strong written and verbal communication skills, with the ability to liaise professionally with service users, carers, clinicians, and external partners
- Ability to prioritise tasks effectively and meet deadlines
- High level of attention to detail and accuracy
- Confidence in managing complex and competing demands with minimal supervision
- Ability to contribute ideas to improve administrative processes and patient experience
- Ability to problem-solve effectively in a fast-paced clinical environment
- Welsh language speaking/listening skills at Level 3 or above
- Personal Attributes
- Enthusiastic and motivated with a positive, flexible attitude
- Commitment to team working, service improvement, and improving patient experience
- Professional, approachable, and compassionate manner
- Resilient and adaptable, with the ability to remain calm under pressure
- Keen interest in continuous improvement and service development
- Willingness to support colleagues and share knowledge within the team
- Qualifications/knowledge
- Educated to GCSE level (or equivalent) including English, or equivalent relevant experience
- Good working knowledge of medical terminology
- Formal secretarial or administrative qualification (e.g. NVQ, RSA, AMSPAR or equivalent)
- Awareness of mental health services and multidisciplinary team working
- Proven experience in an administrative or secretarial role, preferably within health or social car
- Experience of medical audio and copy typing
- Experience of minute-taking and diary management
- Experience of working in a busy, pressurised environment with competing priorities
- Previous experience working within an NHS or healthcare setting
- Experience supporting a Community Mental Health Team (CMHT) or similar clinical service
- Experience of using clinical systems (e.g. PAS, WPAS, ESR, or other NHS systems)
- Skills & Abilities
- Ability to work independently, using own initiative to manage workload and resolve problems
- Excellent organisational and time-management skills
- Strong written and verbal communication skills, with the ability to liaise professionally with service users, carers, clinicians, and external partners
- Ability to prioritise tasks effectively and meet deadlines
- High level of attention to detail and accuracy
- Confidence in managing complex and competing demands with minimal supervision
- Ability to contribute ideas to improve administrative processes and patient experience
- Ability to problem-solve effectively in a fast-paced clinical environment
- Welsh language speaking/listening skills at Level 3 or above
- Personal Attributes
- Enthusiastic and motivated with a positive, flexible attitude
- Commitment to team working, service improvement, and improving patient experience
- Professional, approachable, and compassionate manner
- Resilient and adaptable, with the ability to remain calm under pressure
- Keen interest in continuous improvement and service development
- Willingness to support colleagues and share knowledge within the team
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £26,813 – £27,890 — outside the standard scale; check for HCAS/London weighting.
Posted 11d ago · Closes in 4d
Plenty of time to prepare a strong application.
Full advert · preview
Cwm Taf Morgannwg University Health Board
Team Secretary
The closing date is 10 September 2026
Job summary
Are you looking for a role where your work genuinely makes a difference every day? Do you want to be part of a team that is committed to continuous improvement, high standards, and delivering the best possible experience for patients.
We are seeking a proactive and passionate Team Secretary to join our Community Mental Health Team (CMHT). This is a vital role within a busy and evolving clinical service, providing high-quality secretarial and administrative support to the Consultant Psychiatrist and multidisciplinary team, enabling clinicians to focus on delivering compassionate, person-centred care.
This role is ideal for someone who enjoys working independently, uses their initiative to solve problems, and takes pride in keeping services running smoothly.
Our team is forward-thinking and motivated, with a strong focus on learning, development, and improving the way we work to enhance patient experience and outcomes. You will be valued as an integral member of the team, with opportunities to develop your skills, contribute ideas, and grow your career within mental health services.
If you are organised, compassionate, and driven to be part of a team that strives to make a positive difference, we would love to hear from you.
Main duties of the job
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