Business Support Assistant
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Hours / week
- 26
- Posted
- 18/08/2026
- Closes
- 01/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for a highly experienced and hard-working Business Support Assistant to join the Mental Health Social Care Pathway team. The postholder will support three practice Hubs, focusing predominantly on performance support. Key responsibilities include identifying data requirements, data manipulation, extraction, and inputting. The role requires a keen eye for detail and experience with clinical systems.
Essential criteria
- GCSE English grade C or above or equivalent experience
- IT qualification equivalent to the competency level of ECDL/CLAIT etc.
- Apprenticeship/ NVQ Level 3 in Business Administration or equivalent qualification or equivalent knowledge gained through experience
- Demonstrate a commitment to further training and development commensurate with the grade
- Experience of using computer based information systems in an office environment
- Ability and experience of using IT systems including Microsoft Office/MS Teams and have accurate and competent keyboard skills
- Experience of minute taking
Desirable criteria
- Knowledge/ Experience of Patient Clinical Systems, in particular the Trust System and Local Authority systems
- GCSE English grade C or above or equivalent experience
- IT qualification equivalent to the competency level of ECDL/CLAIT etc.
- Apprenticeship/ NVQ Level 3 in Business Administration or equivalent qualification or equivalent knowledge gained through experience
- Demonstrate a commitment to further training and development commensurate with the grade
- Experience of using computer based information systems in an office environment
- Ability and experience of using IT systems including Microsoft Office/MS Teams and have accurate and competent keyboard skills
- Experience of minute taking
- Knowledge/ Experience of Patient Clinical Systems, in particular the Trust System and Local Authority systems
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Job summary
This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
Mental Health Social Care Pathway requires a Business Support Assistant \- Band 3 (Agenda for Change)
0.69 part time post 26:00 hours per week (shorter day negotiable either Tuesday, Wednesday or Thursday) - Blended Agile Working - Base and Home - Base - St. Michaels Court, Lichfield, WS13 6EFMonday - 8.30am to 14:30pm
Tuesday - 8.30am to 12:30pm
Wednesday - 8.30am to 14:30pm
Thursday - 8.30am to 14:30pm
Friday - 8.30am to 14:30pm
Main duties of the job
We are looking for a highly experienced and hard-working Administrator to complement our Business Support team supporting the Mental Health Social Care Pathway.
The postholder will work to support all three practice Hubs, East, West and North and work predominantly but not wholly on performance support.
We are looking for an individual who has a keen eye for detail and knowledge and experience around clinical systems supporting our client care. The postholder will be proactive in identifying data requirements and be experienced in data manipulation, extraction and inputting in a timely manner and to business requirements.
If you have experience of working within this environment and are able to meet the demands and chal
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