Integrated Single Point of Access Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 14/09/2026
- Closes
- 27/09/2026
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Role summary
This role is for an enthusiastic and motivated administrator within the Integrated Single Point of Access (ISPA) team. You will handle calls and email referrals from patients, carers, GPs, and other healthcare professionals, providing vital administrative support to community nursing, therapy, and Frailty Support Services. The position requires good IT skills, the ability to prioritize work, and a customer-focused approach. Flexible and hybrid working options are available after training.
Essential criteria
- RSA 2 Word processing or equivalent, or evidence of this standard
- Minimum five GCSEs at grade C or equivalent, including Mathematics and English Language.
- RSA 2 Word processing or equivalent, or evidence of this standard
- Minimum five GCSEs at grade C or equivalent, including Mathematics and English Language.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,750 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 13d
Plenty of time to prepare a strong application.
Full advert · preview
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Integrated Single Point of Access Administrator
The closing date is 27 September 2026
Job summary
We are seeking enthusiastic and motivated administrators within our busy Integrated Single Point of Access (ISPA).
The team provides a vital service that includes taking calls from patients, carers, GPs, hospitals, the Ambulance Service, and other healthcare agencies and professionals, and processing email referrals and messages received by the team. The team provides administrative support to the community nursing teams, community therapy, and the Frailty Support Service. ISPA work entails using a variety of software packages so good IT skills are also vital to this position. You work well in a team and individually with the ability to prioritise your work to meet deadlines and you will have a customer focused approach.
Whether full or part time, we offer working hours between 8:00am and 6:00pm 7 days a week, enhancements are paid for weekend and bank holidays.
Flexible working options can be considered for the right candidates. Once fully trained, remote or 'hybrid' working is possible.
The office is situated within easy walking distance of the main bus station, the train station, and Eastleigh town centre. There is free on-site parking.
Only open to applicants from Hampshire & Isle of Wight NHS system, whic
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