Senior Administrator- Medical Secretary
At a glance
- Band
- Band 4
- Contract
- Fixed-term
- Pattern
- Full-time
- Posted
- 26/08/2026
- Closes
- 09/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This is a 6-month fixed-term Band 4 Senior Administrator-Medical Secretary role supporting the North Durham Adult Learning Disabilities team. The postholder will provide a full secretarial service to medical staff, manage diaries, coordinate meetings, and handle dictation. They will also be the first point of contact for service users, families, and carers, dealing with enquiries and providing personal assistant duties for medical staff.
Key responsibilities
- Provide a full secretarial service to consultants, junior medical staff, advanced practitioners, and other multi-disciplinary team members.
- Resolve problems from service users, families, or carers, interacting compassionately.
- Complete secretarial duties including meeting minutes, diary coordination, setting up meetings, and dictation typing.
- Act as the first point of contact for service users, families, and carers, handling enquiries in person or by telephone.
- Provide personal assistant duties for medical staff, such as triaging emails, administering leave, and booking training/travel.
- Cross-cover for team secretaries and medical secretaries in their absence.
Essential criteria
- BTEC Diploma/Level 3 Diploma in Leadership and Management OR equivalent (i.e. NVQ in Business Administration / RSA Level 3) OR equivalent knowledge gained through relevant work experience plus a willingness to work towards the Level 5 in Leadership and Management within an agreed timescale
- IT Qualification (i.e. ECDL Qualification, RSA, NVQ in Business Administration) OR equivalent knowledge gained through relevant work experience
- Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above) / New GCSE in Maths and English (Grade 4 to 9)
- Implementing and maintaining systems and processes within an administration team
- Leading, supervising and training staff on administrative processes in a positive manner to facilitate delivery of an effective service.
- Significant experience of working in an administrative environment including digital audio typing, Microsoft Office applications, diary management, filing systems, collating and presenting information
- Co-ordinating meetings and associated duties
- Extracting data and report preparation
- Participation in service and quality improvement initiatives
- Advanced typing skills and inputting data accurately and efficiency
- Understanding of data protection and service user / staff confidentiality in line with defined procedures and guidelines
- A sound understanding of quality improvement initiatives
- Organising and completing demands and workloads meeting deadlines using delegation where necessary
- Problem solving for an area of work or developing alternative or additional procedures.
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 12d ago · Closes in 3d
Applications close soon — apply now if this is a fit.
Full advert · preview
Tees Esk and Wear Valleys NHS Foundation Trust
Senior Administrator- Medical Secretary
The closing date is 09 September 2026
Job summary
An exciting opportunity has arisen for a 6 month - fixed term, Band 4, Senior Administrator- Medical Secretary to support our North Durham Adult Learning Disabilities team based at Chester Le Street Health Centre.
Your role will consist of being responsible for ensuring the provision of a full secretarial service to consultants, junior medical staff, advanced practitioners, and other staff within the multi-disciplinary team.
The postholder will undertake non routine activities which may be delegated by line manager, consultant staff or other members of the multi-disciplinary team.
Due to the nature of the role, attendance in base is required and therefore remote working would not be suitable for this role.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The successful postholder will resolve problems which may be received directly from service users, family or carers or referred by members of the administration team. To always interact compassionately wit
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