Hub Manager
At a glance
- Band
- Band 5
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 04/09/2026
- Closes
- 18/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This is an exciting opportunity for a Hub Manager within the Clinical Administration team (CAS). The role involves proactively managing the administration team, including outpatients, waiting list, typing, and tracking teams. You will focus on ensuring the hub meets expected Key Performance Indicators (KPIs) and identify continuous service improvements. The manager will also analyze performance data to maintain high operational integrity and use this data to coach and develop the team. As an advocate for the clinical administration service, you will promote the team's work and achievements.
Essential criteria
- ALL sections of application form FULLY completed
- Education/ Qualifications
- Degree or equivalent level of knowledge
- Management/Team leader qualification or willing to work towards
- Knowledge, Training & Experience
- Experience of providing a service to patients/customers
- Experience of Microsoft Office products
- Experience of managing a team
- Understanding of the clinical administration pathway
- Experience of conflict resolution
- Experience of working within the General Data Protection Regulations 2018
- Experience of using electronic systems
- Experience of working in a multi-disciplinary team
Desirable criteria
- Experience of managing the administration department in an NHS Organisation
- Experience of the Clinical administration pathway
- Project/Change Management Experience
- Communication and Interpersonal Skills
- Team working
- Good Organisational skills
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Ability to prioritise team workload
- Good understanding of the NHS Agenda
- Knowledge of, and adherence to, General Data Protection Regulations
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities
- Knowledge of leadership
- Proactive and able to work on own initiative
- Ability to analyse data
- Ability to manage a budget
- Previous NHS experience
- Special Attributes and other
- Professionalism
- Caring
- Honest
- Accountable
- Tenacious
- Drive for Excellence
- Interested in personal development.
- Flexible approach to hours and conditions
- Can travel to all sites
- Application Completion
- ALL sections of application form FULLY completed
- Education/ Qualifications
- Degree or equivalent level of knowledge
- Management/Team leader qualification or willing to work towards
- Knowledge, Training & Experience
- Experience of providing a service to patients/customers
- Experience of Microsoft Office products
- Experience of managing a team
- Understanding of the clinical administration pathway
- Experience of conflict resolution
- Experience of working within the General Data Protection Regulations 2018
- Experience of using electronic systems
- Experience of working in a multi-disciplinary team
- Experience of managing the administration department in an NHS Organisation
- Experience of the Clinical administration pathway
- Project/Change Management Experience
- Communication and Interpersonal Skills
- Team working
- Good Organisational skills
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Ability to prioritise team workload
- Good understanding of the NHS Agenda
- Knowledge of, and adherence to, General Data Protection Regulations
- Good keyboard skills
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities
- Knowledge of leadership
- Proactive and able to work on own initiative
- Ability to analyse data
- Ability to manage a budget
- Previous NHS experience
- Special Attributes and other
- Professionalism
- Caring
- Honest
- Accountable
- Tenacious
- Drive for Excellence
- Interested in personal development.
- Flexible approach to hours and conditions
- Can travel to all sites
Useful to know
Agenda for Change 2024/25 pays Band 5 at £29,970 – £36,483 a year, across England.
This advert: £32,073 – £39,043 — outside the standard scale; check for HCAS/London weighting.
Posted 3d ago · Closes in 12d
Plenty of time to prepare a strong application.
Full advert · preview
Hull University Teaching Hospitals NHS Trust
Hub Manager
The closing date is 18 September 2026
Job summary
We have an exciting opportunity within the Clinical Administration team (CAS) for a Hub manager.
You will be responsible for proactively managing the administration team, including outpatients, WL and typing and tracking teams. Focus will be on ensuring the hub is meeting the expected KPI's and identifying continuous service improvements.
You'll be required to analyse performance data ensuring high standards of operational integrity, using the data to coach and develop your team.
As an advocate for the clinical administration service, you will be a visible role model promoting the work and achievements of our teams.
Main duties of the job
If you are someone who;
- Can motivate and inspire teams to do the right things for our patients every day
- Is passionate about what you do and takes pride in delivering the very best work
- Has excellent verbal and written communication skills with a confident telephone manner
- Has previous experience of managing a team
- Has a good understanding of and strong interest in the NHS
- Has experience of working effectively with minimal supervision
- Thrives on a challenge
- Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to stri
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