Waiting List Coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 18/09/2026
- Closes
- 28/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“Please be advised sponsorship is not eligible for this post.”Quoted verbatim from the source advert
Role summary
This role involves coordinating waiting lists for surgical services, managing patient bookings, and handling queries from patients, GPs, and hospital staff. The successful candidate will provide comprehensive administrative and clerical support, ensuring efficient record-keeping and adherence to departmental and national standards. Key responsibilities include monitoring utilisation reports, managing appointments, and maintaining accurate computer systems. The position requires an enthusiastic and motivated individual to join a busy team.
Essential criteria
- oECDL or equivalent experience oNVQ2 in Administration or equivalent oKey Skills Level 2 in literacy or equivalent
- oExperience in the use of personal computers with the ability to learn new packages.
Desirable criteria
- oKnowledge of capacity and utilisation reports Experience of outpatient booking using iPM oManaging outpatient waiting lists
- oThorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel oExcellent understanding of general office working procedures
- oAwareness of current issues within the NHS oExperience of NHS IT systems
- oExcellent organisational skills oMaintains a high level of accuracy oExcellent level of verbal and written communication. oEmpathetic approach to resolving enquiries. oAbility to prioritise and organise own workload oAble to track information oSound decision making skills. oAbility to demonstrate good persuasion and influencing skills. oAble to use judgement and initiative to provide information and support. oAble to apply tact and sensitivity to establish trust and confidence. oConfident in managing difficult and distressing situations effectively. oAbility to analyse problems and initiate appropriate solution effectively.
- Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
- oECDL or equivalent experience oNVQ2 in Administration or equivalent oKey Skills Level 2 in literacy or equivalent
- oExperience in the use of personal computers with the ability to learn new packages.
- oKnowledge of capacity and utilisation reports Experience of outpatient booking using iPM oManaging outpatient waiting lists
- oThorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel oExcellent understanding of general office working procedures
- oAwareness of current issues within the NHS oExperience of NHS IT systems
- oExcellent organisational skills oMaintains a high level of accuracy oExcellent level of verbal and written communication. oEmpathetic approach to resolving enquiries. oAbility to prioritise and organise own workload oAble to track information oSound decision making skills. oAbility to demonstrate good persuasion and influencing skills. oAble to use judgement and initiative to provide information and support. oAble to apply tact and sensitivity to establish trust and confidence. oConfident in managing difficult and distressing situations effectively. oAbility to analyse problems and initiate appropriate solution effectively.
- Commitment to Trust Values and Behaviours
- oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 10d
Plenty of time to prepare a strong application.
Full advert · preview
University Hospitals Coventry and Warwickshire NHS Trust
Waiting List Coordinator
The closing date is 28 September 2026
Job summary
We are seeking an enthusiastic and motivated individual to join our busy team with Surgical Services. To provide comprehensive and confidential administrative and clerical activities to meet the needs of the service in accordance with Departmental, Trust and National standards, policies and procedures.
Previous applicant need not apply or will be rejected.
Please be advised sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
To undertake the role of waiting list co-ordinator for specialties within Surgical Services. To be responsible for the management, organisation and booking of the waiting list for departments within Surgical Services. This will include answering queries from patients, GPs and other hospital staff.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
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