Clinic Pathway Coordinator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time
- Posted
- 21/09/2026
- Closes
- 27/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This role is for an enthusiastic Clinic Pathway Coordinator to join the Audiology Department. The successful candidate will manage patient pathways, ensuring timely treatment and adherence to waiting list principles. Responsibilities include managing clinics to maximum capacity, outcomeing activity, and proactively managing patient tasks using the HIVE electronic patient record system. The role may also involve contributing to front-of-house reception services.
Key responsibilities
- Ensure patients are seen/treated in a timely manner according to waiting list principles and Trust Access Policy.
- Manage clinics to maximum capacity, escalating shortfalls as per Standard Operating Procedures (SOP's).
- Outcome and action all clinic activity promptly to prevent unnecessary open registrations.
- Review patient task lists and proactively manage patient pathways using the HIVE electronic patient record system.
- Contribute to the provision and smooth running of a front of house / reception service, potentially involving staff supervision.
Essential criteria
- Educated to GCSE level - English and Maths or equivalent experience
- Proven experience of working with the public
- Previous reception experienc
- Knowledge or a range of general reception and office procedures
- Good knowledge of Microsoft office applications
- Organisational Skills
- Evidence of using own initiative
- Tactful and diplomatic
- Willingness to undertake training
- The ability to remain calm and professional under pressure
Desirable criteria
- ECDL/NVQ or other appropriate qualifications
- Previous reception or clerical experience within a healthcare setting
- Knowledge of IT scheduling systems
- Excellent communication and interpersonal skills
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 6d
Plenty of time to prepare a strong application.
Full advert · preview
Manchester University NHS Foundation Trust
Clinic Pathway Coordinator
The closing date is 27 September 2026
Job summary
We are eager to recruit candidates who are highly motivated, enthusiastic and who enjoy a challenge, to join our large, diverse team in a very busy yet rewarding environment within our Audiology Department. On joining the Division Head and Neck, the successful candidate will be part of an experienced team who are committed to providing a high quality booking and scheduling service.
The role of Audiology Administrator requires attention to detail, organisation and prioritisation skills and the ability to use initiative. The successful candidate will have excellent communication skills, will demonstrate flexibility and will be committed to improving the patient experience. In exchange, our ongoing commitment to investing in our workforce will result in opportunities for development.
Main duties of the job
The post holder will have responsibility for ensuring patients are seen/treated in a timely manner and in accordance with waiting list principles and relevant target dates as detailed in the Trust Access Policy.
Successful candidate will ensure that all clinics are managed to maximum capacity, escalating shortfalls in line with agreed Standard Operating Procedures (SOP's), and will ensure all clinic activity is outcomed and actioned in a ti
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