Band 3 Clinical Services Administrator - Bristol
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 25/08/2026
- Closes
- 08/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
“This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.”Quoted verbatim from the source advert
Role summary
This role provides comprehensive administrative support to a multidisciplinary ward team within a mental health service. It involves being the first point of contact, managing communications, and handling patient data. The administrator will work independently and as part of a wider team, requiring good communication, organisational skills, and empathy for service users. Resilience is needed due to the distressing nature of some work, with support provided by the Trust.
Key responsibilities
- Provide comprehensive administration support to multidisciplinary teams, wards or departments.
- Act as the first point of contact for the team, ward or department, including meeting visitors and directing calls.
- Utilise written and verbal communication skills to connect with a wide range of people.
- Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings.
- Receive and open mail (paper and electronic) and distribute/despatch accordingly, ensuring appropriate action for high priority items.
- Manage telephone and face to face contacts with distressed service users in a supportive and empathetic manner.
- Arrange meetings and appointments for team members.
- Type patient reports/correspondence/e-mails and deal with telephone/face to face enquiries from patients.
- Input accurate and up to date patient data onto the Rio system.
Essential criteria
- NVQ 3 in Business Administration or similar relevant qualification or Equivalent competence acquired by experience and willingness to undertake NVQ 3 Business Administration qualification under the Trust Apprenticeship Scheme
- Good IT Skills - competent in Word, Excel, Powerpoint. Dexterity co-ordination for keyboard skills or equivalent
- Experience of administrative systems and office procedures.
- Experience of working within a team.
Desirable criteria
- Experience of coping with behaviour which may be challenging at times
- Experience of administration in a clinical setting.
- Experience in activities such as answering queries, progress chasing, task-related problem solving, acquired through experience and training to Vocational Level 3 or equivalent.
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 2d
Applications close soon — apply now if this is a fit.
Full advert · preview
Avon & Wiltshire Mental Health Partnership NHS Trust
Band 3 Clinical Services Administrator - Bristol
The closing date is 08 September 2026
Job summary
Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.
This varied and interesting role provides administrative support to the ward team. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider ward admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.
Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages.
Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.
Main duties of the job
To provide comprehensive administration support to multidisciplinary teams, wards or departments including named medical staff, junior medica
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