Band 3 Administrator
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Part-time, Flexible working
- Posted
- 14/08/2026
- Closes
- 30/08/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This Administrator role provides essential administrative support within Community Adult Therapy services, including Physiotherapy, Nutrition and Dietetics, Speech and Language Therapy, Bone Health, and Community Stroke Rehabilitation Team. The post holder will be the primary contact for patients and clinicians, working independently with minimal supervision. Key duties involve managing referrals, appointments, patient records, and general office administration.
Key responsibilities
- Provide administrative support within Community Adult Therapy services.
- Act as the first point of contact for patients and clinicians.
- Manage referrals and messages, logging and passing them to appropriate clinicians.
- Administer appointments, receive patients, and resolve problems with sensitivity.
- Maintain and archive patient records, and manage stock and stationery supplies.
- Produce statistical and performance information for management and audit.
Essential criteria
- Able to produce evidence of a good basic education including numeracy and literacy skills.
- NVQ3 in secretarial or office administration or skills gained by equivalent experience or show a willingness to work towards this qualification or RSA3 or skills gained by equivalent experience.
- Excellent communication skills both face to face and via telephone.
- Keyboard /Computer skills using Word/ Excel. Ability to learn new software programmes. Data inputting skills
- Able to diffuse potential conflict or aggressive situations. Good communication skills in dealing with members of the public
- Experience of clinic and/or reception work.
- Experience of working with the public in a busy public service
- Experience of working in the NHS
Desirable criteria
- Experience of using Rio
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £30,630 – £32,346 — outside the standard scale; check for HCAS/London weighting.
Posted 16d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Royal Free London NHS Foundation Trust
Band 3 Administrator
The closing date is 30 August 2026
Job summary
The role of an administrator is to provide administrative support within Community Adult Therapy services including Physiotherapy, Nutrition and Dietetics. Speech and Language Therapy, Bone Health and Community Stroke Rehabilitation Team. The post holder will be the first point of contact for patients and clinicians and will be expected to work with some independence using own initiative with minimal direct supervision.
Location: Your normal place of work will be with the Community Therapies Services at St Michael's Primary Care Centre, Gater Drive, Enfield, EN2 0JB
However, you may be required to work at any other location of the Trusts interests, including travelling to appropriate meetings, outside of the borough.
Main duties of the job
To be able to work independently using own initiative, with minimal direct supervision.To be able to use own judgement in determining the urgency and priority of patient callsand pass these on to the appropriate team.To identify own training needs on a continual basis and participate in the KSF review process yearly.To carry out any other duties, with the scope of the post, which may be allocated from time to time.
About us
North Mid is part of North Central London integrated care system - consisting of the NHS a
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