Medical Secretary - Urology
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time
- Posted
- 22/09/2026
- Closes
- 06/10/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
This role involves providing comprehensive secretarial and administrative support to the Urology team, ensuring the smooth and efficient running of the service. The post-holder will act as a primary contact for patients, carers, and other health professionals, handling queries and escalating issues when necessary. It requires strong communication skills and the ability to manage a varied workload, contributing to departmental objectives and covering for colleagues as needed. The role is crucial for maintaining high-quality patient care and administrative efficiency within the Urology department.
Essential criteria
- Educated to GCSE level or equivalent, including English at Grade C or above
- RSA stage III word processing or equivalent
- KNOWLEDGE & EXPERIENCE
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
- SKILLS & ABILITIES
- Evidence of secretarial skills including excellent audio typing and minute taking skills
- Evidence of effective communication skills both written and oral
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
- Evidence of ability to work with minimal supervision
- Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve problems
- Evidence of flexibility and ability to adapt to different areas of work
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
Desirable criteria
- Understanding of medical terms
- Ability to build and maintain good working relationships within a team
- EDUCATION, QUALIFICATIONS & TRAINING
- Educated to GCSE level or equivalent, including English at Grade C or above
- RSA stage III word processing or equivalent
- KNOWLEDGE & EXPERIENCE
- Experience of working with computer systems, to include Microsoft Office, in a working/academic environment
- SKILLS & ABILITIES
- Evidence of secretarial skills including excellent audio typing and minute taking skills
- Evidence of effective communication skills both written and oral
- Evidence of ability to respond quickly to changing priorities organising and prioritising own workload to meet deadlines
- Evidence of ability to work with minimal supervision
- Evidence of ability to exercise judgement when dealing with patient queries and to analyse and resolve problems
- Evidence of flexibility and ability to adapt to different areas of work
- An understanding of the meaning of confidentiality and the requirement for this to be maintained
- Understanding of medical terms
- Ability to build and maintain good working relationships within a team
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
Dorset County Hospital NHS Foundation Trust
Medical Secretary - Urology
The closing date is 06 October 2026
Job summary
The post-holder will work closely with the all members of staff in ensuring the delivery of a high quality service. This will require the utilisation of good secretarial, administrative, communication and interpersonal skills, knowledge of word-processing and other computerised systems.
All secretaries appointed to the Urology service have a shared responsibility to service the needs of the department.
Main duties of the job
- To provide comprehensive secretarial and administrative support to the Urology team in order to facilitate the smooth, efficient and effective running of all elements of the service. All secretaries appointed to the Directorate have a shared responsibility to service the needs of the Directorate as appropriate.
- To act as a point of contact for patients/carers and other health professionals. Dealing with queries, providing information and escalating to the clinical team where appropriate. This will require a caring and empathetic approach and it will necessitate establishing communication networks with the team and with other appropriate health care professionals, both internal and external to the organisation.
- To work with the clinical and managerial teams to maintain and support departmental / divisional practice
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