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No sponsorship
Band 3
Full-time

Medical Secretary

University Hospital of North Midlands NHS TrustRoyal Stoke (County when required), Newcastle Road, Stoke-On-Trent, ST4 6QG, United Kingdom£25,760 - £27,476Closes 03/09/2026

At a glance

Band
Band 3
Contract
Fixed-term
Pattern
Full-time
Posted
20/08/2026
Closes
03/09/2026

Sponsorship verdict

This advert explicitly states that sponsorship is not offered.

The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.

Role summary

The Medical Secretary provides comprehensive secretarial, waiting list management, and administrative support to the Upper GI Surgery Team. This role involves assisting medical and nursing staff with workload organisation, communicating appointment and admission information to patients, and ensuring compliance with patient access policies. The post holder will proactively manage waiting times and lists, contributing to the efficient running of the service.

Essential criteria

  • Good general education to include GCSE English or equivalent
  • Secretarial and/or clerical experience.

Desirable criteria

  • RSA 3 word processing or equivalent
  • Knowledge, Skills, Training and Experience
  • Secretarial and/or clerical experience.
  • Audio typewriting skills
  • Knowledge of Microsoft Office package.
  • 2 years' experience working in an acute hospital setting
  • Knowledge of the hospital systems
  • Knowledge of medical terminology
  • Previous administration duties in a health care setting
  • Able to use own initiative
  • Ability to work as part of a team.
  • Good communication skills
  • Ability to work in a demanding, pressurised environment
  • Ability to manage large volumes of work with very fast turnaround
  • Ability to work with confidential information
  • Reliability.
  • Essential Qualifications
  • Good general education to include GCSE English or equivalent
  • Secretarial and/or clerical experience.
  • RSA 3 word processing or equivalent
  • Knowledge, Skills, Training and Experience
  • Secretarial and/or clerical experience.
  • Audio typewriting skills
  • Knowledge of Microsoft Office package.
  • 2 years' experience working in an acute hospital setting
  • Knowledge of the hospital systems
  • Knowledge of medical terminology
  • Previous administration duties in a health care setting
  • Able to use own initiative
  • Ability to work as part of a team.
  • Good communication skills
  • Ability to work in a demanding, pressurised environment
  • Ability to manage large volumes of work with very fast turnaround
  • Ability to work with confidential information
  • Reliability.

Useful to know

Band 3 pay context

Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.

This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.

Application window

Posted 11d ago · Closes in 4d

Plenty of time to prepare a strong application.

Full advert · preview

Job summary

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within the Upper GI Surgery Team. They will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for ensuring compliance with the Patient Access Policy and Divisional requirements in terms of outpatient and inpatient waiting list management. Proactively managing waiting times and lists.

Main duties of the job

Main duties include:

  • Populating theatre lists
  • Results management
  • Letter typing
  • Booking appointments
  • Management of busy telephone lines
  • Building relationships with patients, admin colleagues, nursing team, consultant team & management team
  • Expectation to cover colleague workloads when required
  • Admin duties

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in S

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