Senior Healthcare Support Worker - Emergency Department
At a glance
- Band
- Band 3
- Contract
- Permanent
- Pattern
- Full-time, Part-time
- Posted
- 07/09/2026
- Closes
- 21/09/2026
Sponsorship verdict
Sponsorship is not clearly stated in this advert.
The advert didn't contain a clear role-specific sponsorship line, so HiveMind can't confirm eligibility. Verify with the recruiting manager or trust HR before you apply.
Role summary
A Band 3 Health Care Support Worker in the Emergency Department delivers high-quality, timely, and compassionate care to patients with urgent or life-threatening conditions. Working under the supervision of registered nurses, the role involves providing direct patient care, performing enhanced clinical duties, and contributing to patient flow. Key responsibilities include undertaking observations, assisting with basic procedures, and maintaining accurate documentation. This position requires excellent communication skills, emotional resilience, and the ability to remain calm under pressure.
Essential criteria
- 1-year's previous experience in a Health Care Support Worker role.
- Attributes
Desirable criteria
- Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient.
- Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation.
- Willing to undergo further training
- Qualifications and Skills
- Completion of the Skills for Health Care Certificate (or equivalent).
- Experience & Knowledge
- 1-year's previous experience in a Health Care Support Worker role.
- Attributes
- Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient.
- Competent to record and escalate patient observations, undertake venepuncture, and to be trained in cannulation.
- Willing to undergo further training
- Qualifications and Skills
- Completion of the Skills for Health Care Certificate (or equivalent).
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 14d
Plenty of time to prepare a strong application.
Full advert · preview
York and Scarborough Teaching Hospitals NHS Foundation Trust
Senior Healthcare Support Worker - Emergency Department
The closing date is 21 September 2026
Job summary
A Band 3 Health Care Support Worker in the Emergency Department plays a crucial role in delivering high-quality, timely, and compassionate care to patients experiencing urgent or life-threatening conditions. Working under the supervision of registered nurses and as part of the wider multidisciplinary team, the post-holder supports clinical staff in managing a fast-paced, unpredictable environment where priorities can rapidly change.
The role involves providing direct patient care, performing enhanced clinical duties aligned with Band 3 responsibilities, and contributing to the smooth flow of patients through the department. Key aspects include undertaking observations, assisting with basic procedures, supporting patient comfort and safety, and maintaining accurate documentation.
Band 3 HCSWs in ED are also expected to use initiative, recognise deteriorating patients, escalate concerns appropriately, and uphold infection prevention and safeguarding standards at all times.
This position requires excellent communication skills, emotional resilience, and the ability to remain calm under pressure. Working in ED offers the chance to develop advanced clinical skills, support innovative service delivery, and
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