Administration Lead
At a glance
- Band
- Band 4
- Contract
- Permanent
- Pattern
- Full-time, Flexible working, Compressed hours
- Posted
- 25/08/2026
- Closes
- 07/09/2026
Sponsorship verdict
This advert explicitly states that sponsorship is not offered.
The source advert contains explicit wording ruling out sponsorship for this specific role. Consider other live roles at the same band from sponsorship-friendly trusts.
Role summary
This role is for a dynamic and experienced Administration Lead to join the Care Group Leadership Team at Norfolk and Norwich University Hospital. The post holder will provide senior administrative support, oversee day-to-day management of administrative functions, and support governance processes. Key responsibilities include managing administrative staff, meeting performance targets, and ensuring quality service delivery. The role also involves policy development, handling staffing issues, and supporting projects to improve operational efficiency.
Essential criteria
- NVQ Level 3 in Administration or equivalent experience
- Previous experience in a similar administrative role, ideally within the NHS
Desirable criteria
- Experience in dealing with complaints and resolving operational issues
- Excellent communication skills, with the ability to liaise effectively with clinical staff, patients, and external partners
- Ability to work under pressure and manage competing priorities
- Attitude and Aptitude
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- NVQ Level 3 in Administration or equivalent experience
- Previous experience in a similar administrative role, ideally within the NHS
- Experience in dealing with complaints and resolving operational issues
- Excellent communication skills, with the ability to liaise effectively with clinical staff, patients, and external partners
- Ability to work under pressure and manage competing priorities
- Attitude and Aptitude
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Useful to know
Agenda for Change 2024/25 pays Band 4 at £26,530 – £29,114 a year, across England.
This advert: £28,392 – £31,157 — outside the standard scale; check for HCAS/London weighting.
Posted 13d ago · Closes in 1d
Applications close soon — apply now if this is a fit.
Full advert · preview
Norfolk and Norwich University Hospital
Administration Lead
The closing date is 07 September 2026
Job summary
Are you a dynamic and experienced Administrator with a passion for operational excellence in healthcare administration? We are looking for a motivated and proactive Administration Lead to join our Care Group Leadership Team at Norfolk and Norwich University Hospital (NNUH).
The Administration Lead will provide essential senior administrative support to their department(s) and provide key support to the Administration Manager with overseeing the day-to-day management of administrative and clerical functions.The role requires a dynamic and highly organised individual who can manage complex and confidential information, support governance processes, and foster effective communication between senior leaders, internal, and external stakeholders.
This role is crucial to ensuring the smooth operation of the department, managing administrative staff, meeting key performance targets, and maintaining the quality-of-service delivery. They will provide direct clinical support to identified stakeholders, and be a core member of the administrative support team for the Service Triumvirate - this will include administrating meetings, supporting with management and oversight of ESRs and recruitment for all disciplines within the department
The post holder will also play a v
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