Administration Co-Ordinator
At a glance
- Band
- Band 3
- Contract
- Fixed-term
- Pattern
- Part-time
- Hours / week
- 28
- Posted
- 07/09/2026
- Closes
- 14/09/2026
Sponsorship verdict
This contract type is not eligible for Skilled Worker sponsorship.
NHS Trusts cannot issue a Certificate of Sponsorship for part-time, bank, locum, zero-hours, job-share or short fixed-term (under 12 months) contracts under current Home Office rules. This applies even when the wider Trust holds a Skilled Worker licence.
Role summary
This part-time Administrative Co-Ordinator role provides high-quality administrative support across various clinical services within the Family Health Division. The post holder will manage clinician diaries, coordinate outpatient appointments, handle referrals, and provide general administrative functions. This includes patient communication, data management, and supporting meetings to ensure efficient service delivery. The position is based at Liverpool Women's Hospital.
Key responsibilities
- Manage outpatient clinic activity, including booking, rescheduling, and cancellation of appointments, and maintaining clinic diaries and waiting lists.
- Monitor patient pathways and waiting times, prioritising urgent cases and escalating potential breaches.
- Register and manage referrals using PAS and electronic systems, ensuring timely processing and coordination of clinical triage.
- Provide a professional first point of contact for patients, carers, clinicians, and partners, handling enquiries and sensitive situations.
- Provide a professional clinical typing and correspondence service using audio transcription and copy typing systems.
Essential criteria
- 5 GCSE's or equivalent
- NVQ 3 in customer care and business administration or equivalent experience in a clerical role
- Proven experience working in a clerical role
- Knowledge of administrative and management procedures and practices
- Knowledge of MS Office, Excel and basic keyboard skills
- Excellent communication skills, both verbal and written
- Good communication and interpersonal skills at all levels
- Ability to work as part of a team
- An efficient and methodical approach to the maintenance of waiting lists, statistics and admissions diaries
- Good time management skills
- Good organisational skills
- Able to maintain a professional approach when working under pressure
- Be able to maintain confidentiality
Desirable criteria
- Leadership qualification
- ECDL
- NVQ 3 in customer care and business administration or equivalent experience in a clerical role
- Proven experience in a clerical role within the NHS
- Proven experience of staff management
- Experience of Meditech
- Understanding of Trust policies and NHS agenda
- Knowledge of the Trust's rules regarding confidentiality
- Knowledge of specialist medical terminology
- Ability to work flexibly
- Appropriately assertive
- Self-motivated and enthusiastic
Useful to know
Agenda for Change 2024/25 pays Band 3 at £24,625 – £25,674 a year, across England.
This advert: £25,760 – £27,476 — outside the standard scale; check for HCAS/London weighting.
Posted 1d ago · Closes in 7d
Plenty of time to prepare a strong application.
Full advert · preview
Liverpool Women's NHS Foundation Trust
Administration Co-Ordinator
The closing date is 14 September 2026
Job summary
A fantastic opportunity has arisen within our Family Health Division for an Administrative Co-Ordinator. This position is part-time 28 hours per week and is based at Liverpool Women's Hospital.
The post holder will provide high-quality, comprehensive administrative support across a range of clinical services and programme activity, working flexibly as part of a multi-disciplinary administrative team. The role encompasses outpatient appointment coordination, referral and pathway management, clinical correspondence, data management, meeting support and general administrative functions, contributing to the effective and efficient delivery of services.
Main duties of the job
To have complete responsibility for the clinicians diaries, utilising an excellent knowledge of out-patient clinics, including face to face, telephone and virtual bookings, the duration of appointment times as directed by the clinician.
The production of letters which inform patients of the appropriate appointment times and media type. The bookings can require sensitive negotiations with patients relating to their availability for clinic, with consideration being given to the correct application of the Patient Access Policy.
To Support colleagues in the handling of complex b
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